Ratings based on 989 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
Beautiful hotel in the centre of Salzburg with great staff and amenities
by A verified traveler from Great Falls
Posted 16 Jan 2025
Fantastic location, beautiful renovation to the hotel, walk to shopping and castles, great food and dining options. Salzburg is gorgeous and the hotel makes it a perfect vacation destination.
by A verified traveler
Posted 31 Dec 2024
Great property. Incredible staff and service
by A verified traveler
Posted 27 Dec 2024
Absolutely amazing! From the moment I walked in, the customer service by the staff was remarkable.
by A verified traveler
Posted 26 Dec 2024
Superb service, impeccably appointed rooms, unsurpassed location. We hated to leave!
Comment from Hotel Management
26 Dec 2024 by Simon Mlinar , Hotel Management
Dear Jo,Thank your for your review and your kind words.We are looking forward welcoming again and to provite you with another superb experience.With kind regards,Simon MlinarGuest Service Manager
by A verified traveler
Posted 26 Dec 2024
The best hotel in salzburg, great view. The staff was the best i've ever seen. Very helpfull, they even went and buy christmas gift for my children. the room was amazing.
Comment from Hotel Management
26 Dec 2024 by Simon Mlinar , Hotel Management
Dear Joel,Thank you for taking the time for sharing your experience with us. We are delighted that you had a pleasant stay with us and we are looking forward welcoming you again in not too distant future.With kind regards,Simon Mlinar Guest Service Manager
by A verified traveler
Posted 17 Dec 2024
Very clean and well appointed. Easy access to town. Close by all the restaurants and shopping. Staff very friendly and helpful. Very nice room.
Comment from Hotel Management
18 Dec 2024 by Simon Mlinar, Hotel Management
Dear Daniel, Thank you for your kind review. We are delighted that you enjoyed the cleanliness, location, and the friendliness of our staff. We hope to welcome you back to the Hotel Sacher Salzburg soon! Kind regards, Simon Mlinar Guest Service Manager
by A verified traveler
Posted 15 Dec 2024
The staff were very pleasant and the waitstaff at the Cafe were exemplary. It was an absolutely wonderful experience.
Comment from Hotel Management
18 Dec 2024 by Simon Mlinar, Hotel Management
Dear Joan,Thank you for your wonderful feedback. We are delighted to hear that you had such a pleasant experience and appreciated the service from our Café team. We look forward to welcoming you back to the Hotel Sacher Salzburg soon! Kind regards, Simon Mlinar Guest Service Manager
by A verified traveler
Posted 18 Nov 2024
A beautiful hotel with exceptional service across the board. The views are spectacular and the location perfect for exploring Salzburg. The best hotel we’ve stayed at in a long time.
Comment from Hotel Management
18 Dec 2024 by Simon Mlinar, Hotel Management
Dear David,Thank you for your wonderful review. We are delighted to hear that you enjoyed the views, exceptional service, and central location of our hotel. We look forward to welcoming you back to the Hotel Sacher Salzburg soon! Kind regards, Simon Mlinar Guest Service Manager
by A verified traveler
Posted 8 Nov 2024
Overall our stay at the Hotel Sacher was fantastic.
The only down side was the Hotel cafe, we tried it one morning and the experience was not good.
Pay the extra and include breakfast when booking.
Sacher Torte a must.!
Comment from Hotel Management
18 Dec 2024 by Simon Mlinar, Hotel Management
Dear Michael,Dear Michael, Thank you for your kind feedback. We are delighted that you had a fantastic stay overall and enjoyed the Original Sacher-Torte. We regret to hear that your experience at our Café did not meet your expectations. Your comments are greatly appreciated and will help us improve. We hope to welcome you back to the Hotel Sacher Salzburg soon and would be delighted to welcome you at our buffet breakfast. Kind regards, Simon Mlinar Guest Service Manager
