Ratings based on 958 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Houston
Posted 8 Jan 2025
Super-friendly staff. Close, but not too close, to the busy areas. Definitely recommend.
Comment from Hotel Management
10 Jan 2025 by Author, Hotel Management
Dear Jay,
thank you for taking the time to rate our hotel.
We are very pleased that you felt comfortable and that you were satisfied with our services.
We are happy to pass on your feedback to our entire team.
We hope to welcome you back on your next visit!
Best regards from the city of Mozart,
Your team from the Dorint City - Hotel Salzburg
by A verified traveler
Posted 2 Jan 2025
Nice, friendly, great breakfast
Comment from Hotel Management
3 Jan 2025 by Author, Hotel Management
Dear Roman,
Thank you for staying at our hotel and taking the time to rate us.
We are very pleased that you enjoyed your stay with us so much. We look forward to seeing you again.
Best regards from the city of Mozart,
Your team from the Dorint City - Hotel Salzburg
by A verified traveler
Posted 2 Jan 2025
despite my serious health problems cancellation and refund refused!
Comment from Hotel Management
3 Jan 2025 by Author, Hotel Management
Dear Mr. Thierry,
We are truly sorry to hear about your health issues and understand how difficult this situation must be for you.
Unfortunately, our cancellation policy is fixed and cannot be changed. We do apologize for any inconvenience this may have caused. We hope you understand, and we sincerely wish you a swift recovery.
If there’s anything else we can assist with, please don’t hesitate to let us know.
Warm greetings from the city of Mozart,
Your team from Dorint City - Hotel Salzburg
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Author, Hotel Management
Liebe Matilda,
vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten.
Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat.
Da die Bewertung doch nicht so hoch ist, würden uns um genaueres Feedback und Verbesserungsvorschläge sehr freuen.
Herzliche Grüße aus der Mozartstadt,
Ihr Team vom Dorint City - Hotel Salzburg
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
2 Jan 2025 by Author, Hotel Management
Dear Tamuna,
Thank you for staying at our hotel and taking the time to rate us.
We are very pleased that you enjoyed your stay with us so much. We look forward to seeing you again.
Best regards from the city of Mozart,
Your team from the Dorint City - Hotel Salzburg
by A verified traveler
Posted 29 Dec 2024
Early check in was great.
Comment from Hotel Management
2 Jan 2025 by Author, Hotel Management
Dear Hannah,
Thank you for taking the time to rate our hotel.
We’re glad to hear that the early check-in added to your positive experience. We look forward to welcoming you again!
Warm greetings from the city of Mozart,
Your team from Dorint City - Hotel Salzburg
by A verified traveler
Posted 26 Dec 2024
The people working at this hotel really make this hotel. They were friendly, polite, and professional.
Our room was clean and the breakfast had a wide selection of food which was nice.
It is roughly a 10-15 minute walk to the pedestrian shopping zone, and another 10-15 minute walk to the Altstadt. You can take a bus or taxi if you rather ride than walk.
The hotel does have a secure parking garage if you are driving.
We drove and walked into Salzburg from the hotel and found both options fairly easy. The walk wasn’t bad and parking was easy everywhere we went.
The hotel was nice but the bedding and towels were just okay.
Overall we enjoyed our stay and I would consider staying here again.
Comment from Hotel Management
26 Dec 2024 by Your team from Dorint City - Hotel Salzburg, Hotel Management
Dear Michael,thank you for your thoughtful review! We’re thrilled to hear that our team made such a positive impression! We're also glad that you enjoyed the cleanliness of your room and the variety of options at breakfast.It's great to know you found the location convenient for walking or using public transport. We appreciate your feedback on the bedding and towels, and we will certainly look into improving these areas.We would be delighted to welcome you back on your next visit to Salzburg!Warm greetings from the city of Mozart,Your team from Dorint City - Hotel Salzburg
by A verified traveler
Posted 24 Dec 2024
Valué:quality top notch
Comment from Hotel Management
26 Dec 2024 by Author, Hotel Management
Dear Pablo,
Thank you for taking the time to rate our hotel.
Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently
We are already looking forward to your next visit.
Warm greetings from the city of Mozart,
Your team from Dorint City - Hotel Salzburg
by A verified traveler
Posted 14 Dec 2024
Very friendly and helpful staff. Clean and tidy. Lovely breakfast. Good bar for an evening coffee. Convenient location as easy to get to from the airport on the number 2 tram/bus and only 15minutes walk to the old town.
Comment from Hotel Management
16 Dec 2024 by Author, Hotel Management
Dear Sarah Louise,
thank you for sharing your feedback with us.
We are pleased to hear that you enjoyed our spacious rooms, cleanliness, and the quality of our breakfast. We also appreciate your positive comments about our friendly staff and convenient location.
We are looking forward to your next stay.
Warm greetings from the city of Mozart,
Your team from Dorint City - Hotel Salzburg
by A verified traveler
Posted 10 Dec 2024
Yay. A comfortable armchair plus a
table to work - with a good chair.
Room spacious and very well lit. Good storage
Very pleasant and helpful staff - both housekeeping and reception. Definitely warrants a return visit.
Comment from Hotel Management
16 Dec 2024 by Author, Hotel Management
Dear Christine,
thank you for sharing your experience with us!
We're delighted that you found the room spacious, well-lit, and equipped with everything you needed to work comfortably. It’s also wonderful to hear that our housekeeping and reception teams made a positive impression.
We look forward to welcoming you back for another enjoyable stay!
Warm greetings from the city of Mozart,
Your team from Dorint City - Hotel Salzburg
