Salzburg hotel rooms a the Best Western

"Friendly and helpful staff"

"This is a great place to stay. It’s a simple place and not a luxury hotel by any means; however, it’s clean and the staff is friendly and helpful. The breakfast room is small and they provide you with an option of two breakfast times (0700-0830 and 0830-1000). The underground parking is a bit tight; however we didn’t have any issues and we had a relatively large rental car by European standards. Unlike most hotels in Europe, the AC is central and works quite well. In order to conserve energy all the lights in public places are on a sensor. For example, the lights in the garage and hallways will turn off after a few minutes if they don’t detect any movement. It’s pretty well located from places like Mozart Platz and Mirabelle Palace (a 10-15 minute drive from each location). If my family and I ever make it back to Salzburg we’ll definitely try to stay here again. It was overall a pleasant stay."

"Six+ stars!!! Cocoon hotel and front desk & dining staff are just wonderful !! The decor is organic boutique on point and aesthetically pleasing !! Love love love the organic theming and all the beautiful plants and terrariums throughout. We always looked forward to and enjoyed the walk from the elevator to our room & vis versa with the peaceful sounds of nature (opps, spoiler alert and if you are a fan of “Severance” def pulling some Sererance vibes, haha in a good way, maybe it’s just me ). Breakfast is amazing full stop; hands down best of our journey; lots of proteins and lighter on the danishes that’s a plus for me and the “Chia parfait” soo delicious! Coffee bar too!! Anyways, fantastically close to the train station making travel easy huge bonus. And if it’s raining they have umbrellas to borrow. Checked all the boxes and then some!! Please open one in the US. "

"How a hotel should be run . A excellent team. Dieter on front of house is a diamond. But all the staff are very helpful."

"Although there's no reception, the check in and check out was seamless and the guests is taken care of through communication via the messages. The nearest Billa supermarket was a plus and the bus stop just infront of the property. Aircon was not really cooling. Too bad for the scorching heat of Salzburg in July during our stay"

"Excellent customer service Only suggestion: I would ask for better pillows "

"Room was clean and comfortable Sauna facility was very nice .and location is perfect. Front desk male Clark was very unpleasant I Asked if they have any Ice ,he almost shouted me that they don’t have any ice "

"Fantastic spot with a stunning lobby and first class service."

"We both absolutely loved this super cool hotel. Lots of little touches in the room made it feel extra special. All the furnishings are super modern and sleek. I liked the way the bed appeared to float and was illuminated at night to highlight that. The lighting, the bathroom, the hotel, it was all such fun and so well planned and thought out! The bathroom even had a speaker for music. The food in the rooftop bar was excellent - I had an vegan panna cotta for pudding, which was excellent, and the service was prompt and friendly. The wine was good, the beer was good. The view from the 360° roof bar was stunning, stretching across Salzburg and its suburbs towards the Alps. Prices in the bar were fair and the food prices were about right for Salzburg. My only criticism is: the queue to check in and check out was a little long. Everything else was perfect. I could have stayed in this lovely hotel a lot longer. "