Ratings based on 503 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Close to the train and dining.
Comment from Hotel Management
27 Nov 2024 by Eva Erdei, Hotel Management
Dear Guest.Thank you for sharing your positive feedback! We’re glad you found our location convenient, with easy access to the train station and nearby dining options.We look forward to welcoming you back for another great stay in the futureBest regards,Eva ErdeiFront Office Manager
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Eva Erdei, Hotel Management
Dear Guest,Thank you for your wonderful review!We hope to welcome you back soon!Best regards,Eva ErdeiFront Office Manager
by A verified traveler
Posted 12 Nov 2024
The hotel is great. It is clean, it has a gym, a sauna, and nice roodtop bar as well. We had a larger room for three adults and it was very comfortable. Right near the train station, highly recommend it if you are traveling to/from Salzburg by train.
Comment from Hotel Management
27 Nov 2024 by Eva Erdei, Hotel Management
Dear Guest.Thank you for your great review! We’re glad you enjoyed our clean facilities, gym, sauna, rooftop bar, and spacious room. Our location near the train station is perfect for travelers, and we appreciate your recommendation.We hope to welcome you back soon!Best regards,Eva ErdeiFront Office Manager
by A verified traveler
Posted 30 Oct 2024
Great location for arriving / departing by train from Salzburg Hbf. Easily walked to all major sites in Salzburg.
Can present room key at huge gym next to the hotel to workout for free which was a great bonus.
Comment from Hotel Management
27 Nov 2024 by Eva Erdei, Hotel Management
Dear Guest,Thank you for your wonderful review! We’re so glad you enjoyed our convenient location near Salzburg Hbf and found it easy to explore the city. It’s great to hear that you made use of the gym next door – we’re happy it added value to your stay.We hope to welcome you back on your next visit to Salzburg!Best regardsEva ErdeiFront Office Manager
by A verified traveler
Posted 25 Oct 2024
Perfect stay in this hotel. Buses and trains nearby. Can walk to old town.
Comment from Hotel Management
27 Nov 2024 by Eva Erdei, Hotel Management
Dear Guest,Thank you for your perfect review! We’re thrilled to hear you had a great stay and appreciated our convenient location with easy access to public transport and the Old Town.We look forward to welcoming you back on your next visit to Salzburg!Best regards,Eva ErdeiFront Office Manager
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
27 Nov 2024 by Eva Erdei, Hotel Management
Dear Guest,Thank you for your wonderful review!We hope to welcome you back soon!Best regards,Eva ErdeiFront Office Manager
by A verified traveler
Posted 13 Oct 2024
It was very clean and hospitable
Comment from Hotel Management
27 Nov 2024 by Eva Erdei, Hotel Management
Dear Guest,Thank you for your kind words! We’re delighted to hear that you found our hotel clean and hospitable. Your satisfaction is our top priority, and we’re so glad you had a great experience.We look forward to welcoming you back soon!Best regards,Eva ErdeiFront Office Manager
by A verified traveler
Posted 12 Oct 2024
We stayed for one night. Modern hotel, spacious room, bed was comfortable and room is quiet.
The smell was bad, of a sewer, seemed only in one area, not the bathroom itself. I told the staff for odor neutralizer, they brought me the air freshener. Once the strong citrus smell weaned off, it smelled like sewer again in the middle of the night. Too late to move anywhere.
I also got hives after a shower, not sure from soap or towel.
Comment from Hotel Management
27 Nov 2024 by Eva Erdei, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We're pleased to hear you found the hotel modern, the room spacious, and the bed comfortable. However, we are truly sorry to hear about the issues you encountered with the odor and the reaction you had after your shower. This is certainly not the experience we want for our guests, and we will investigate both matters thoroughly. We appreciate you bringing this to our attention, and we will ensure that these issues are addressed to improve future stays. We sincerely hope you'll give us the opportunity to welcome you back for a more comfortable visit. Best regards, Eva ErdeiFront Office Manager
by A verified traveler
Posted 10 Oct 2024
Property was amazing, super clean and modern that provided great rooms. Shower in our room just didnt really drain, but wasnt enough of an issue to ruin our experience
Comment from Hotel Management
27 Nov 2024 by Eva Erdei, Hotel Management
Dear Guest, Thank you for your fantastic review! We're so glad you enjoyed the cleanliness, modern design, and great rooms during your stay. We appreciate you bringing the shower drainage issue to our attention, and we will have it looked into to ensure it doesn't affect future stays. We’re happy to hear it didn’t impact your experience overall and hope to welcome you back soon! Best regards, Eva ErdeiFront Office Manager
by A verified traveler
Posted 7 Oct 2024
Good price for the hotel
Comment from Hotel Management
27 Nov 2024 by Eva Erdei, Hotel Management
Dear Guest,Thank you for your positive feedback! We’re glad to hear you found the hotel to be a good value. We strive to offer quality service and comfort at a competitive price, and we appreciate your recognition.We look forward to welcoming you back in the future!Best regards,Eva ErdeiFront Office Manager
