Ratings based on 988 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
This was the perfect place to stay during Christmas. They have a historic movie theater attached which we attended, also an excellent Italian restaurant where we ate 3 times, room was updated and with a beautiful bathroom. Easy taxi ride of about 13 euro, to the hotel and back. Very good breakfast, and being in old town adds to the experience. Very friendly staff as well.
by A verified traveler from Jackson
Posted 22 Dec 2024
by A verified traveler
Posted 2 Dec 2024
Overall good, slightly old but comfortable stay!
Comment from Hotel Management
12 Dec 2024 by Altstadthotel Kasererbräu, Hotel Management
Thank you for your review, VIJAYANISH! We're glad you had a comfortable stay and appreciate your feedback. We look forward to welcoming you back for another visit!
by A verified traveler
Posted 28 Nov 2024
Unique building, right in the middle of the old town. Very convenient to walk to major attractions. Highly recommend!
Comment from Hotel Management
12 Dec 2024 by Altstadthotel Kasererbräu, Hotel Management
Thank you, Madhavi, for your wonderful review! We're so glad you enjoyed the unique charm of our hotel and the convenient location in the heart of Salzburg's old town. We truly appreciate your recommendation and look forward to welcoming you back in the future!
by A verified traveler from Burnaby
Posted 20 Nov 2024
Excellent for sightseeing, located within the pedestrian area of Salzburg‘s old town.
We have stayed at this hotel before and enjoy the charm and lovely breakfast buffet. Unfortunately we had a rather small room this time which made it challenging considering we had 2 large suitcases. Overall we can recommend the Altstadthotel Kasererbräu.
Comment from Hotel Management
12 Dec 2024 by Altstadthotel Kasererbräu, Hotel Management
Thank you for your kind feedback, Gideon! We're glad to hear you enjoyed the charm of the hotel and our breakfast buffet. We apologize for the smaller room this time and appreciate your understanding. We look forward to welcoming you back on your next visit to Salzburg!
by A verified traveler
Posted 17 Nov 2024
Despite small room the hotel experience here wa every pleasant and very accommodating
Comment from Hotel Management
11 Dec 2024 by Author, Hotel Management
Thank you for your review, Jared! We're glad to hear that you had a pleasant stay and found our team accommodating, despite the small room. We hope to welcome you back in the future!
Your Kasererbräu Team
by A verified traveler
Posted 16 Oct 2024
By comparing our stay at 3 other hotels during our trip to Europe, we were surprised to notice a few things that we would not expect to see in a hotel rated as 4-star. One is room cleanliness, there was dust on the bed headboards, the floors were not swept daily, and the toilet was not cleaned! We found the washroom very small and not well configured, not suitable for tall or heavyset people. There were other items in the room that would have needed a good dusting and painting (windows). The breakfast area also had visible dust on the ceiling fans, at least the weather did not require it to be used! Also, we were advised that there would be nobody at the reception desk between 22:00 and 06:30, and the doors to the hotel would be locked. Need to use our key to open the front hotel doors. We find this disturbing that no staff would be in the hotel in case of issues, we were not advised what to do if something came up!
Comment from Hotel Management
12 Dec 2024 by Altstadthotel Kasererbräu, Hotel Management
Thank you for sharing your feedback, Antonio. We're sorry to hear that your experience did not meet expectations, especially regarding cleanliness and the room's configuration. We take your concerns seriously and will address these issues with our housekeeping team to ensure a higher standard of cleanliness.Regarding the reception hours, we apologize for any inconvenience this caused. All our guests are informed at check-in about our opening hours and there is an emergency number that can be called if something comes up.We hope to have the chance to welcome you back in the future for a more comfortable stay.
by A verified traveler from Ottawa
Posted 14 Oct 2024
I stayed at the Altstadthotel Kasererbräu for 4 nights in October 2024 and was fully satisfied with my visit. The hotel is a beautiful, vintage building but has been well upgraded to meet the needs of a C21 guest. My room was small, but that was what I paid for and expected. Nevertheless it didn't feel cramped or crowded and was extremely well laid out. The curtains kept the room wonderfully dark and there was no issue with external noise intruding. The room, and hotel, were very clean. The bathroom had great water pressure and plentiful hot water, too. The location was exceptional - easy to walk to from the train station and the property is in the heart of the Old Town. I would stay in this hotel again if back in Salzburg.
Comment from Hotel Management
1 Nov 2024 by Author, Hotel Management
Thank you, William, for the detailed and thoughtful review! We’re delighted that you enjoyed the charm of our historic hotel, and it’s great to hear that the modern comforts met your expectations. Our central location truly does make it easy to explore Salzburg, and we’re glad you took full advantage. We look forward to welcoming you back on your next visit to our beautiful city!
Your Kasererbräu team
by A verified traveler
Posted 13 Oct 2024
A beautiful place to stay in the centre
Comment from Hotel Management
12 Dec 2024 by Altstadthotel Kasererbräu, Hotel Management
Thank you so much for your wonderful review, Laura! We're delighted to hear that you enjoyed your stay and appreciated our central location. We look forward to welcoming you back soon!
by A verified traveler
Posted 7 Oct 2024
Loved how central this was to all parts of the old city. Walkable every where. Staff was all great. Some issues initially with parking but it’s not the fault of the hotel, just the area. Room was small but bed was comfortable.
