Ratings based on 727 Verified Reviews

3.2 out of 5
95% of guests recommend
3.2 Room cleanliness
3.6 Service & staff
3.0 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from North Miami Beach

Posted 15 Sep 2024
There were cockroaches in the bathroom! Many of them. The linens towels and the furniture must have been replaced and renovated decades ago.
1 out of 5
by A verified traveler

Posted 10 Jan 2021
I’d not recommend this place at all: it felt unsafe as door didn’t close from inside, there was no wardrobe or anywhere to store the belongings, the mini bar was so outdated and rusty and the room has no ventilation either any window at all. As a female solo traveler I felt so unsafe that I left the hotel as soon as I’ve checked in and booked another place for my 7 nights stay which is such a shame as I’ve double paid for this week accommodation in Salvador. As the hotel reception was packed I’ve left the hotel and went back the following day to check out only. When I checked out 6 nights before my original check out day the receptionist didn’t ask me why I was checking out much earlier than I booked for either asked me if everything was ok. I’m glad I didn’t stay more than 5 minutes at this hotel. Please avoid this place at all costs if possible.
4 out of 5
by Conrado from Houston

Great

Posted 28 May 2016 on Hotels
Good
1 out of 5
by Scahmadi from Uk

Dirty and uncomfortable

Posted 4 Jul 2014 on Hotels
I stayed at this hotel for four nights, it was dirty, there were cockroaches everywhere, the food was inedible and it was uncomfortable. I'm sorry to say the hotel is a blatant disgrace.
Comment from Hotel Management
14 May 2016 by Gleyce, Hotel Management
Hello Scahmadi, The opinion of our guests is very important for us. We apologize for any inconvenience happened during your stay. We will send this information for the Responsible sectors analyze. Best regards, Rede Sol Express / Central de Relacionamento com o Cliente.
1 out of 5
by Scahmadi from Uk

Disgusting

Posted 28 Jun 2014 on Hotels
Dirty, uncomfortable, cockroaches everywhere. I got bitten by bugs. The hotel is a public health hazard and should be closed down.
Comment from Hotel Management
14 May 2016 by Gleyce, Hotel Management
Hello Scahmadi, We sincerely apologize for the things that you have said. We work hard to do the best for our guests. We will talk with the responsible sectors for that those situations didn't happen again. Best regards, Rede Sol Express / Central de Relacionamento com o Cliente.
3 out of 5
by A verified traveler

Posted 25 Jun 2014 on Hotels
Comment from Hotel Management
14 May 2016 by Gleyce, Hotel Management
Dear guest, We thanks for you have chosen our hotel as option of accommodation in Salvador city. Come back soon! Cordialmente, Rede Sol Express / Central de Relacionamento com o Cliente
1 out of 5
by A verified traveler from Manacapuru

Posted 3 Nov 2024
As instalações são péssimas, elevador não funciona até o terceiro andar, o piso estava grudento, o banheiro é péssimo. E as camas são péssimas também.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Garagem paga

Posted 27 Aug 2024 on Hotels
Ótimo acolhimento, a crítica vai para o pagamento para usar garagem...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Aug 2024 on Hotels
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