Ratings based on 780 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Elevator was down so we had to carry luggage up 11 flights of stairs in the dark after a 9 hour flight with no help from staff for full price. Floors soaking wet and dirty, asked for a room on a lower floor and were denied
Comment from Hotel Management
19 Nov 2024 by Intercity Salvador Aeroporto, Hotel Management
Dear Jessica, we sincerely apologize for the challenges you faced during your recent stay with us. We understand how exhausting it can be to navigate without an elevator, especially after a long flight. Your feedback regarding the cleanliness and the response to your request for a lower floor is very important to us, and we are addressing these concerns with our team to ensure better service in the future. We appreciate your patience during this time and thank you for bringing these matters to our attention. We hope for the opportunity to welcome you back and provide a much improved experience.
by A verified traveler
Posted 31 Aug 2024
No good, not very friendly staff. Sorry don’t recommend.
by A verified traveler
Posted 25 Aug 2024
Ideal for a quick stopover, this hotel is just an 8-minute drive from SSA airport. The convenience and proximity make it an excellent choice for transit travelers. Highly recommended!
by A verified traveler
Posted 8 Jul 2024
by A verified traveler from Weston-FL
Posted 27 Apr 2024
by A verified traveler
Posted 14 Apr 2024
Close to the airport and quite reasonable.
by A verified traveler
Posted 21 Feb 2024
by A verified traveler
Posted 10 Feb 2024
Would have given the property 5 stars for service if not for the surly evening front desk guy. Real doofus. The women on the front desk in the morning were exceptional and saved my opinion of the service. Great ladies. Very good breakfast. Overall very nice hotel.
by A verified traveler
Posted 20 Dec 2023
I’m Brazilian but I live in the US. In Brazilian standards, this is a great hotel. US standards though, it’s ok. What i definitely DID NOT like was internet. I was unable to use wifi at all in my room for 3 days. I had to work downstairs. If wifi is a must for you, make sure wifi is consistently working before you settle in a room.
by A verified traveler
Posted 28 Oct 2023
Has a very polite desk service staff, even though it was frustrating for me that no one could speak any English at all. That being said, they make a great effort to help!
