Ratings based on 384 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Melissa Segovia Supervisora de recepción., Hotel Management
Agradecemos sus comentarios,lo esperamos nuevamente en esta su casa Staybridge Suites Saltillo.
4 out of 5
by A verified traveler

Posted 22 Sep 2024
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Comment from Hotel Management
23 Sep 2024 by Melissa Segovia Supervisora de recepción., Hotel Management
Srta Ashley,agradecemos sus comentarios esperemos regrese pronto a este su hogar Staybridge Suites Saltillo.
5 out of 5
by A verified traveler

Posted 20 Aug 2024
Amazing stay! The live music during our breakfast was such a special touch. The amenities including the basketball court were also great! 10/10 recommend this hotel property. It’s in a great location that is safe. The hotel is also near restaurants and other shops.
Comment from Hotel Management
21 Aug 2024 by Melissa Segovia Supervisora de recepción., Hotel Management
Dear Marie,Thank you for taking the time to tell us about your experience at Staybridge Suites SALTILLO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
3 out of 5
by A verified traveler

Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Melissa Segovia Supervisora de recepción., Hotel Management
Dear Todd;Thank you for taking the time to tell us about your experience at Staybridge Suites SALTILLO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
3 out of 5
by A verified traveler

cost vs value

Posted 17 Aug 2024 on Hotels
This has always been our goto place to stay in saltillo. but over the last couple of years the price increase has not kept pace with the value offered. We expect more when we have to pay more. We were really put off by the dirty hand print on the wall in our room
Comment from Hotel Management
17 Aug 2024 by Melissa Segovia Supervisora de recepcion, Hotel Management
Dear Todd,Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites SALTILLO.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
5 out of 5
by A verified traveler

Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by Melissa Segovia Supervisora de recepción., Hotel Management
Estimado Sr Fausto;Gracias por tomarse el tiempo para contarnos su experiencia en Staybridge Suites SALTILLO.Sepa que sus comentarios son muy valiosos para nosotros. Utilizamos comentarios, como el suyo, para hacer cambios continuamente en nuestra marca para mejorar la experiencia de los huéspedes. Esperamos que nos dé la oportunidad de servirle de nuevo en el futuro.
5 out of 5
by A verified traveler

Posted 21 Jun 2024
Comment from Hotel Management
22 Jun 2024 by Staybridge Suites Saltillo, Hotel Management
Dear Jared,We want to thank you for taking the time to give us your feedback. It was great to have you here with us and know that you enjoyed your stay with us.Cant wait to see you back!
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Comment from Hotel Management
22 Jun 2024 by Staybridge Suites Saltillo, Hotel Management
Dear Natasha,We want to thank you for taking the time to give us your feedback. It was great to have you here with us.Cant wait to see you back!
5 out of 5
by A verified traveler

Posted 28 May 2024
Muy bueno
Comment from Hotel Management
28 May 2024 by Melissa Segovia Supervisora de recepcion, Hotel Management
Agradecemos sus comentarios Sr.Javier, esperamos regrese pronto a esta su casa Staybridge Suites Saltillo.
5 out of 5
by A verified traveler

Posted 13 May 2024
Ok
Comment from Hotel Management
14 May 2024 by Staybridge Suites Saltillo, Hotel Management
Estimado Sr. Juan,Muchas gracias por tomarse el tiempo de compartirnos su experiencia. Nos dará mucho gusto volver a recibirlo en nuestro hotel