Ratings based on 364 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jul 2024 on Travelocity
The main thing that we didn't like about this place was that the bed was hard as a rock we should have slept on the floor
Comment from Hotel Management
30 Aug 2024 by Quinta Dorada Hotel & Suites, Hotel Management
Dear Guest,I’m writing to sincerely apologize for the issues you experienced during your recent stay at Quinta Dorada Hotel & Suites. This is not the level of service we strive to provide, and I deeply regret that we did not meet your expectations.Please know that we are taking immediate steps to address the situation. I would appreciate the opportunity to welcome you back and provide you with the exceptional experience you deserve.Thank you for bringing this to our attention.Best regards,Quinta Dorada Hotel & Suites
by A verified traveler
Posted 6 Jul 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Quinta Dorada Hotel & Suites, Hotel Management
Estimado huésped,Quiero agradecerle sinceramente por haberse hospedado con nosotros en Quinta Dorada Hotel & Suites. Fue un placer tenerlo como nuestro huésped, y esperamos que haya disfrutado de su estancia.Si hay algo que podamos hacer para mejorar en el futuro, por favor no dude en hacérnoslo saber. ¡Esperamos poder darle la bienvenida nuevamente muy pronto!Atentamente,Quinta Dorada Hotel & Suites
by A verified traveler
Posted 6 Jun 2024
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
12 Jun 2024 by karen, Hotel Management
¡Gracias por compartir su opinión, Karen! Nos alegra saber que disfruto de su estadía en Quinta Dorada Hotel and Suites. Esperamos verla de nuevo pronto. ¡Que tenga un excelente día!
by A verified traveler
Posted 30 Dec 2023 on Hotels
by A verified traveler
Posted 5 Dec 2023 on Hotels
by A verified traveler
Posted 5 Dec 2023 on Hotels
The water didn’t drain from the shower and the bathroom sink, awful smell in the room on the first night so requested another room, then the toilet was clogged, had to go buy Starbucks next door and used the bathroom there. We had to wait in line to have breakfast and the breakfast was not like the picture.
by A verified traveler
Posted 13 Jul 2023
by A verified traveler
Posted 15 Apr 2023 on Orbitz
The staff at the front desk were very friendly, our room was very clean, they have a beautiful green area and swimming pool, very quiet and secure parking lot. And a good breakfast!
by A verified traveler
Posted 30 Jan 2023 on Orbitz
Muy bien
