Ratings based on 985 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Port Arthur

Posted 15 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Dennis, Hotel Management
Estimado cliente. Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Estamos seguros de que todo nuestro personal del hotel disfrutó atendiendo a sus necesidades tanto como haya disfrutado de tu estancia. ¡Lo esperamos pronto!
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Pictures shown for this property is outdated and is now very new and modern remodel.
Comment from Hotel Management
14 Oct 2024 by Dennis, Hotel Management
Dear traveler. Thank you for your comment and for choosing Hampton By Hilton Saltillo Zona Aeropuerto as your preferred hotel. We are happy that you enjoyed your stay and look forward to having you back as a guest at our hotel.
5 out of 5
by A verified traveler from Brampton

Posted 21 Sep 2024
Property is nice and clean looks everything new . 10 of 10. Access to the hotel .very bad . Road condition in bad shape and bad traffic must of the day
Comment from Hotel Management
23 Sep 2024 by Dennis, Hotel Management
Dear traveler. Thank you for your comment and for choosing Hampton By Hilton Saltillo Zona Aeropuerto as your preferred hotel. We are happy that you enjoyed your stay and look forward to having you back as a guest at our hotel.
5 out of 5
by A verified traveler

Posted 7 Aug 2024
Comment from Hotel Management
8 Aug 2024 by Dennis, Hotel Management
Estimado cliente. Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Estamos seguros de que todo nuestro personal del hotel disfrutó atendiendo a sus necesidades tanto como haya disfrutado de tu estancia. ¡Lo esperamos pronto!
4 out of 5
by A verified traveler

Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by Dennis, Hotel Management
Estimado viajero, permítame agradecerle su preferencia y hacerle saber que sus comentarios son muy importantes para nosotros, ya que nos impulsan a mejorar y a reevaluar nuestros estándares de calidad para así ofrecerle siempre el mejor servicio.
4 out of 5
by A verified traveler from Worthington

Posted 14 Jul 2024
Remodeling
Comment from Hotel Management
15 Jul 2024 by Dennis, Hotel Management
Estimado viajero. Gracias por su comentario y por haber elegido Hampton By Hilton Saltillo Zona Aeropuerto como hotel de su preferencia. Estamos felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo como invitado en nuestro hotel.
4 out of 5
by A verified traveler from Columbia

Posted 16 Jun 2024
Location
Comment from Hotel Management
20 Jun 2024 by Dennis, Hotel Management
Estimado viajero. Gracias por su calificacion y por haber elegido Hampton By Hilton Saltillo Zona Aeropuerto como hotel de su preferencia. Estamos felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo como invitado en nuestro hotel.
1 out of 5
by A verified traveler

Posted 18 May 2024
Hotel was under renovations and I was not aware of it. It was inconvenient to go in and out of the hotel and the parking was bad. Maybe the Holiday inn next door would have been better. And breakfast was terrible and it was in a congested room.
Comment from Hotel Management
22 May 2024 by Dennis, Hotel Management
Dear traveler, let me thank you for your preference and let you know that your comments are very important to us, as they drive us to improve and reevaluate our quality standards in order to always offer you the best service. We will ensure that your comments are transmitted to the designated area.
2 out of 5
by A verified traveler

Awful service

Posted 15 May 2024 on Hotels
It's under construction and there is no infonwhen making the search of the gotel, theres no GYM, hammer noice, no main entrance, breakfast sux. No water for long periods even if you go to the bathroom....Awful at all!
Comment from Hotel Management
15 May 2024 by Dennis, Hotel Management
Dear traveler, let me thank you for your preference and let you know that your comments are very important to us, as they drive us to improve and reevaluate our quality standards in order to always offer you the best service. We will ensure that your comments are transmitted to the designated area.
4 out of 5
by A verified traveler

Posted 3 May 2024
They were remodelling. The first floor was in bad conditions, there was a leak right at the front desk. One of the rooms we were given had no sheets, a bucket in the middle of the floor, like if the maid suddenly left halfway her assignment. We were then assigned a room on the first floor, that was under remodellation and not in good condition
Comment from Hotel Management
6 May 2024 by Dennis, Hotel Management
Dear traveler, let me thank you for your preference and let you know that your comments are very important to us, as they drive us to improve and reevaluate our quality standards in order to always offer you the best service. We will ensure that your comments are transmitted to the designated area.