Ratings based on 492 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
by A verified traveler
Posted 3 Jan 2025
Wished we would have been told the restaurant was closed. But awesome stay anyway as very close to other amenities.
Comment from Hotel Management
3 Jan 2025 by Kelly Armstrong - GM, Hotel Management
HelloThanks for taking the time to review your stay. You are correct for the month of January we close one of our restaurants however the one in our main hotel reception does stay open. We are happy to have our guests dine with other fine establishments in Ganges such as Mobys - amazing Duck Wings! Salt Spring Inn Lamborghini Burger always spot on plus many others! We look forward to welcoming you back again!
by A verified traveler
Posted 1 Jan 2025
Patio and harbour view
Comment from Hotel Management
1 Jan 2025 by Kelly Armstrong - General Manager, Hotel Management
Great to know you had a 5 Star stay with us. Look forward to seeing you again!
by A verified traveler
Posted 17 Nov 2024
Great staff
Comment from Hotel Management
20 Nov 2024 by Kelly Armstrong - GM, Hotel Management
Thanks Kathy our team is pretty specatular :) We look forward to welcoming you back to the hotel and Salt Spring Island.
by A verified traveler from Beaverton
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Kelly Armstrong - GM, Hotel Management
HelloGreat to read that you had a 5 stay. We look forward to welcoming you back to our beautiful Island! Until then safe travels to you and yours!
by A verified traveler
Posted 4 Oct 2024
Lovely view of the harbor, close to town and wonderful accommodations.
Comment from Hotel Management
4 Oct 2024 by Kelly Armstrong- GM, Hotel Management
HelloThanks for recognizing our amazing location! The views are definitely 5 star along with our relaxing rooms. Thanks for taking the time to let others know about your stay with us while visiting the Southern Gulf Islands. We always look forward to welcoming you back again for another great stay!
by A verified traveler
Posted 30 Sep 2024
Only a small, partial view from bottom floor, but great for our one night there. T.V. volume wouldn't go high enough for us to hear it, but that is our only complaint. Front service desk was very friendly and helpful!
Comment from Hotel Management
2 Oct 2024 by Kelly A - General Manager, Hotel Management
HelloGlad you enjoyed your stay with us! We have replaced the batteries in the remote and that has alleviated the volume issue with the TV. Please let us know during your stay if something is not quite right and we are happy to help. We look forward to your return! Thanks for taking the time to send in a review!
by A verified traveler
Posted 30 Sep 2024 on Hotels
Comment from Hotel Management
30 Sep 2024 by Kelly A - General Manager, Hotel Management
HelloIt was our pleasure to have you stay with us while visiting Salt Spring Island. Happy to see we were your perfect 10. See you again soon!
by A verified traveler
Posted 20 Sep 2024
Very modern and feeling relax as soon as I stepped into the lobby.
Nice sea view from the room!
Comment from Hotel Management
20 Sep 2024 by Kelly A - General Manager, Hotel Management
Thanks Esther!We appreciate the compliments.We look forward to welcoming you back!
by A verified traveler
Posted 17 Sep 2024
Great bedding and lots of pillows, nice details for guest likes flavoured water and drinks in lobby, apples, and cookies.
Comment from Hotel Management
19 Sep 2024 by Katherine, Front Desk Agent, Harbour House Hotel, Hotel Management
Hello Ameer,Thanks so much for the 5 star review. We think we are a 5 star resort too. Please come back and see us. Call me at the front desk and I will make sure that you receive your 20% return guest discount. Katherine
