Ratings based on 986 Verified Reviews
3.2 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Emran, Hotel Management
Thank you so much for the fantastic 5/5rating! We're thrilled to hear that you had such a positive experience with us. Your feedback means a lot, and we’d love to know if there’s anything specific you enjoyed during your stay. We hope to welcome you back again soon!
by A verified traveler
Posted 16 Dec 2024
Needs to be upgraded
Comment from Hotel Management
18 Dec 2024 by Emran, Hotel Management
Thank you for your feedback and for giving us a 4-star rating! We're glad to hear that you had a positive experience. We understand that you feel there is room for improvement, and we truly appreciate your insight. We're continuously working on upgrades and improvements to ensure our customers have the best experience possible. If you have any specific suggestions or details about the upgrades you'd like to see, we’d love to hear them. Thank you again for your support, and we look forward to welcoming you back!"
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Emran, Hotel Management
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. Providing a high level of service and comfort is very important to us, and we sincerely apologize that we fell short during your stay.If you’d like to provide more details about what went wrong, we would appreciate hearing from you directly so we can address the issues and ensure future guests have a better experience. We hope to have the opportunity to make things right and welcome you back in the future.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Emran, Hotel Management
Thank you so much for the fantastic 5/5rating! We're thrilled to hear that you had such a positive experience with us. Your feedback means a lot, and we’d love to know if there’s anything specific you enjoyed during your stay. We hope to welcome you back again soon!
by A verified traveler
Posted 14 Dec 2024
the whole experience was terrible
Comment from Hotel Management
16 Dec 2024 by Emran, Hotel Management
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. Providing a high level of service and comfort is very important to us, and we sincerely apologize that we fell short during your stay.If you’d like to provide more details about what went wrong, we would appreciate hearing from you directly so we can address the issues and ensure future guests have a better experience. We hope to have the opportunity to make things right and welcome you back in the future.
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Emran, Hotel Management
Thank you so much for the fantastic 5/5rating! We're thrilled to hear that you had such a positive experience with us. Your feedback means a lot, and we’d love to know if there’s anything specific you enjoyed during your stay. We hope to welcome you back again soon!
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Emran, Hotel Management
Thank you so much for the fantastic 5/5rating! We're thrilled to hear that you had such a positive experience with us. Your feedback means a lot, and we’d love to know if there’s anything specific you enjoyed during your stay. We hope to welcome you back again soon!
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
13 Dec 2024 by Emran, Hotel Management
Thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. We're happy to know that your experience was satisfactory.
by A verified traveler
Posted 8 Dec 2024
A bit dirty and lacking, but nice staff
Comment from Hotel Management
9 Dec 2024 by Emran, Hotel Management
Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered with the cleanliness and condition of your room. This is certainly not the standard we strive to maintain, and we will be addressing these concerns with our housekeeping team to ensure better attention to detail going forward.We are glad to hear that you had a positive experience with our staff, and we truly appreciate your kind words about them. Your feedback is important to us as we continue to improve, and we hope to have the opportunity to provide you with a more comfortable and enjoyable stay in the future.Thank you again for your input.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Emran, Hotel Management
Thank you so much for the fantastic 5/5rating! We're thrilled to hear that you had such a positive experience with us. Your feedback means a lot, and we’d love to know if there’s anything specific you enjoyed during your stay. We hope to welcome you back again soon!
