Ratings based on 970 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Midvale
Posted 22 Dec 2024
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Kai, Assistant Front Office Manager, Hotel Management
Dear Michael,Thank you for taking the valuable time out of your day to provide us with feedback on your recent stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I am delighted to hear that you enjoyed your stay, and I will be sure to pass along your feedback to the rest of our team. We would love to host you again, should your travels bring you back to Salt Lake City.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Kai, Assistant Front Office Manager, Hotel Management
Dear Luz,Thank you for taking the valuable time out of your day to provide us with feedback on your recent stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I am delighted to hear that you enjoyed your stay, and I will be sure to pass along your feedback to the rest of our team. We would love to host you again, should your travels bring you back to Salt Lake City.
by A verified traveler
Posted 17 Dec 2024
Friendly staff and nice facility.
Comment from Hotel Management
18 Dec 2024 by Kai, Assistant Front Office Manager, Hotel Management
Dear Blake,Thank you for taking the valuable time out of your day to provide us with feedback on your recent stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I am delighted to hear that you enjoyed your stay, and I will be sure to pass along your kind words about our staff and facility to the rest of our team. We would love to host you again, should your travels bring you back to Salt Lake City.
by A verified traveler
Posted 16 Dec 2024
Love this place
Comment from Hotel Management
18 Dec 2024 by Kai, Assistant Front Office Manager, Hotel Management
Dear Trisha,Thank you for taking the valuable time out of your day to provide us with feedback on your recent stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I am delighted to hear that you enjoyed your stay, and I will be sure to pass along your feedback to the rest of our team. We would love to host you again, should your travels bring you back to Salt Lake City.
by A verified traveler
Posted 14 Dec 2024
General manager was amazing! I booked the wrong date, she initiated the refund process almost immediately! Will definitely be back again, food from restaurant was awesome as well! Drinks were pricey but that is to be expected at a hotel bar! 5 stars all the way!!
Comment from Hotel Management
15 Dec 2024 by Kai, Assistant Front Office Manager, Hotel Management
Dear Brian,Thank you for taking the valuable time out of your day to provide us with feedback on your recent stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I am delighted to hear that you enjoyed your stay, and I will be sure to pass along your feedback to the rest of our team. We would love to host you again, should your travels bring you back to Salt Lake City.
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Kai, Assistant Front Office Manager, Hotel Management
Dear Teresa,Thank you for taking the valuable time out of your day to provide us with feedback on your recent stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I am delighted to hear that you enjoyed your stay, and I will be sure to pass along your feedback to the rest of our team. We would love to host you again, should your travels bring you back to Salt Lake City.
by A verified traveler
Posted 5 Dec 2024
Snack’s overpriced.
Comment from Hotel Management
7 Dec 2024 by Kai, Assistant Front Office Manager, Hotel Management
Dear Kent,Thank you for taking the valuable time out of your day to provide us with feedback on your stay with us. I will pass your feedback regarding the prices of items in our market along the the appropriate department head for consideration. We would love to host you again, should your travels bring you back to Salt Lake City.
by A verified traveler
Posted 4 Dec 2024
Pleased with the overall experience.
Comment from Hotel Management
4 Dec 2024 by Kai, Assistant Front Office Manager, Hotel Management
Dear Robert,Thank you for taking the valuable time out of your day to provide us with feedback on your recent stay at our property. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I am delighted to hear that you enjoyed your stay, and I will be sure to pass along your feedback to the rest of our team. We would love to host you again, should your travels bring you back to Salt Lake City.
by A verified traveler
Posted 2 Dec 2024
Went into the bathroom in the room and there was dry crusty oatmeal or something in the sink. Looked like it been there for days.
Comment from Hotel Management
4 Dec 2024 by Kai, Assistant Front Office Manager, Hotel Management
Dear Marcus,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your experience of dried oatmeal in your guest bathroom has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
