Ratings based on 981 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
This place is awful. I couldn’t get of there fast enough
by A verified traveler
Posted 26 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Hot tub is out of order.
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Great shuttle service to & from airport. Nice breakfast!
by A verified traveler
Posted 17 Nov 2024
Terrible service. The AC pumps out heat when set to COLD.
Experience: Their gym equipment is broken and seemed for a while, but when I brought it up to them, they all chuckled and said they’d have the maintenance guy look at it in 5min after his breakfast. It gets worse. I had to come downstairs a few times and he was still eating breakfast so couldn't help me. 30min later, after heavily insisting, he said he’d have his ‘guy’ look at it. When I brought it up again to him the next day, it was as if it was the 1st time he had heard about my issue. Looked at the equipment and pretended he didn’t know it was broken. Anyway, I gave up and checked out early.
Summary: horrible service.
by A verified traveler
Posted 15 Nov 2024
AWESOME!
by A verified traveler
Posted 14 Nov 2024
They overbooked their hotel and had to send me to a different hotel that would not have been on my list of choices to look at.
by A verified traveler
Posted 13 Nov 2024
The hotel is only a few minutes away from SLC Airport, which is why I picked it due to a late night arrival. I also like its breakfast which offers a good variety of options. But I feel the hotel needs some major upgrades to its facilities and amenities. The elevator broke down a few times and my room key didn't work on my last day there. Also the room doesn't have enough lighting.
by A verified traveler
Posted 12 Nov 2024
