Ratings based on 961 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Marcel, Hotel Management
Jennifer, Thank you for taking the time to review our hotel. We appreciate your business and all feedback. We hope you will choose to stay with us again.
by A verified traveler
Posted 8 Dec 2024
Not comfortable beds, towels scratchy, breakfast inconsistent, bar rules inconsistent.
Comment from Hotel Management
9 Dec 2024 by Brandon, Hotel Management
Hi Denise,Have a wonderful day. We will take your comments and make sure we do better.Sincerely, Brandon
by A verified traveler
Posted 7 Dec 2024
Very friendly front desk. The room was very spacious and clean with a mini fridge. Parking was conveniently behind the hotel($10/night). And a lot of stuff within walking distance. Royal Burger, Utah Jazz stadium, the Depot venue and a lot of other places. I highly recommend and will be back if we stay in SLC.
Comment from Hotel Management
8 Dec 2024 by Brandon, Hotel Management
Hi Evan,Thanks for wonderful review. I am so glad you enjoyed your location and hotel. We are all looking forward to your next stay.Sincerely Brandon
by A verified traveler
Posted 7 Dec 2024
Comfortable hotel. Nothing fancy. Comfortable except for pillows.
Comment from Hotel Management
8 Dec 2024 by Brandon, Hotel Management
Hi Maria,Thanks for taking the time to complete our guest survey. I am glad you enjoyed your stay.Sincerely, Brandon
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Brandon, Hotel Management
Hi Jodi,Thanks for the wonderful review. I am so glad you enjoyed your stay.Sincerely Brandon
by A verified traveler
Posted 3 Dec 2024
Very clean!!! Love the proximity to the Delta Center (almost directly across the street).
Comment from Hotel Management
5 Dec 2024 by Brandon, Hotel Management
Hi Tina,Thanks for the wonderful review. I hope your travels bring you back to Salt Lake and the Hyatt Place.Sincerely Brandon
by A verified traveler
Posted 29 Nov 2024
Nice property, Delta Center right across the street. Only down fall, right next to the Gateway, which has a lot of homeless.
Comment from Hotel Management
5 Dec 2024 by Brandon, Hotel Management
Hi Cheryl,Thanks for the wonderful review. I hope your travels bring you back to Salt Lake and the Hyatt Place.Sincerely Brandon
by A verified traveler
Posted 27 Nov 2024
This hotel was beyond my expectations!!!. Very close to the Arena big room for a great price free delicious breakfast will definitely be going back!!!.
Comment from Hotel Management
5 Dec 2024 by Brandon, Hotel Management
Hi Eric,Thanks for the wonderful review. I hope your travels bring you back to Salt Lake and the Hyatt Place.Sincerely Brandon
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
5 Dec 2024 by Brandon, Hotel Management
Hi Parley,Thanks for the kind review. I hope you can come back sooner than later.Sincerely Brandon
by A verified traveler
Posted 26 Nov 2024
Great location. Close to about everything downtown
Comment from Hotel Management
26 Nov 2024 by Brandon, Hotel Management
Hi Nicholas,Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Brandon HansenGeneral Manager
