Ratings based on 961 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Jan 2025
Great spot!
5 out of 5
by A verified traveler

Posted 10 Jan 2025
Great location within easy walking distance to shopping and dining options. Check in was quick and easy and the hotel is very nice.
5 out of 5
by A verified traveler

Posted 8 Jan 2025
The staff was super friendly and the rooms were very clean.
5 out of 5
by A verified traveler

Posted 5 Jan 2025
Really nice downtown hotel
Comment from Hotel Management
6 Jan 2025 by Holiday Inn Team, Hotel Management
Thank You for the Review
4 out of 5
by A verified traveler

Posted 2 Jan 2025
Parking needs to be limited so guests who have purchased a pass will have a place to park.
Comment from Hotel Management
6 Jan 2025 by Holiday Inn Team, Hotel Management
Good Morning - Thank you so much for taking time out of your day to leave us a review... We will continue to work on parking
5 out of 5
by A verified traveler

Posted 2 Jan 2025
The parking situation I paid for parking in the garage and then left for a few minutes and my spot was taken. Luckily a staff member helped me out and she was great but the parking situation is my least favorite thing. Other than that everything is great! Great staff and clean place.
Comment from Hotel Management
6 Jan 2025 by Holiday Inn Team, Hotel Management
Thank you Alejandro ... We are pleased to hear everything came together and worked out for you... We would love to see you back again some time !
2 out of 5
by A verified traveler

Posted 2 Jan 2025
I paid for parking and didn’t even get a parking spot. The rooms were much smaller than marketed. The hot water had ran out. We don’t have much time for more.
Comment from Hotel Management
6 Jan 2025 by Holiday Inn Team, Hotel Management
Good Morning Marcie - We apologize for the issues you experienced during your stay ...
5 out of 5
by A verified traveler

Posted 1 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Holiday Inn Team, Hotel Management
Good Morning Rusty - Thank you for taking time to leave a review - Happy Holidays
5 out of 5
by A verified traveler

Posted 1 Jan 2025
The pool was great. Much larger than so many other indoor pools. The breakfast options were good. The room was clean and quiet.
Comment from Hotel Management
6 Jan 2025 by Holiday Inn Team, Hotel Management
Hello Myrna - We Want To Say Thank You For The Review - We Hope To See You Again Soon
5 out of 5
by A verified traveler

Posted 1 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Holiday Inn Team, Hotel Management
Thanks Anthony ... We appreciate the time you took out of your day to leave us a review