Ratings based on 806 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 24 Sep 2024
by A verified traveler from Columbus
Posted 10 Sep 2024
The staff was amazing and the clean , smells are great!
by A verified traveler
Posted 7 Sep 2024
Perfect for what we needed
by A verified traveler
Posted 19 Aug 2024
The gentleman that checked me in was very rude and abrupt. He did not clarify his request, and came off very demeaning. I am not sure if this was due to the hour we checked in. I paid on Pay Pal and her requested the physical card I used to pay. I do not have a card for that, he said I need a physical card. I stated I can give him a physical card but it will not match the payment and I do not want it charged. However, the second time I approached the front desk he was a little friendlier.
by A verified traveler
Posted 17 Aug 2024 on Hotels
Standard affair. Room was clean. Hotel and room show some wear. Location was pretty good and within walking distance to pretty much everything in the downtown area.
by A verified traveler
Posted 6 Aug 2024
- check-in has issues, make us do paper form, and it does not get resolved even the next day. Saw new customers coming in and still do paper form for check-in
- ice machine not working in every floor
- poor services
by A verified traveler
Posted 6 Aug 2024 on Hotels
by A verified traveler
Posted 2 Aug 2024 on Hotels
by A verified traveler
Posted 29 Jul 2024 on Hotels
