Ratings based on 194 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Great location. The staff was very nice. The room was nice but the bathroom door did not close
Comment from Hotel Management
18 Nov 2024 by General Manager, Hotel Management
Dear Robert,Thank you for taking the time to share your experience. We’re glad you enjoyed our location and our outstanding hospitality. However, we apologize for the issue regarding the bathroom door and appreciate you bringing it to our attention. Our maintenance team will address this promptly to ensure improvement. It was a pleasure having you, and we look forward to welcoming you back again soon.
by A verified traveler
Posted 14 Nov 2024
The room was way overpriced for what it was.
Comment from Hotel Management
15 Nov 2024 by General Manager, Hotel Management
Dear Kathy,Thank you for taking a moment to leave a review. We regret any disappointment with your experience. Rest assured, our prices are competitive for our area, though we always welcome feedback on areas in which we can look to improve for the future. It was a pleasure having you here, and we hope you'll consider giving us another chance to change your perceptions in the future.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 6 Nov 2024
Very nice hote.
Comment from Hotel Management
8 Nov 2024 by General Manager, Hotel Management
Dear Jancey,Thank you for choosing Element Salt Lake City Downtown! We're glad you enjoyed your stay and hope you'll consider returning for another fabulous stay in the future.
by A verified traveler
Posted 30 Oct 2024
Lovely amenities and room
Comment from Hotel Management
30 Oct 2024 by General Manager, Hotel Management
Dear Christa,Thank you for choosing Element Salt Lake City Downtown! We're glad you appreciated the many amenities, and we look forward to your next visit.
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 15 Oct 2024
by A verified traveler
Posted 14 Oct 2024
Nice place
Comment from Hotel Management
15 Oct 2024 by General Manager, Hotel Management
Dear Diego,Thank you for visiting Element Salt Lake City Downtown and for your perfect rating! We are pleased you had a great experience and look forward to seeing you again soon!
by A verified traveler
Posted 13 Oct 2024
Front desk check in was very easy. Hotel located very convenient to restaurants and tourist sites.
Comment from Hotel Management
13 Oct 2024 by General Manager, Hotel Management
Dear Michael, Thank you for your feedback! We’re pleased to know you had a seamless check-in experience and enjoyed our convenient location. We can’t wait to welcome you back!
by A verified traveler from Hanford
Posted 12 Oct 2024
Beautiful, clean, new!
Comment from Hotel Management
13 Oct 2024 by General Manager, Hotel Management
Thank you so much for your kind words, Dobie! We're thrilled to hear that you enjoyed your stay and appreciated our beautiful, clean, and new accommodations. We look forward to welcoming you back soon!
