Ratings based on 992 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
First of all, there is no complementary breakfast and the bistro had very limited options and was very expensive with nothing else available in the area. I thought most of the hotels in this area had the breakfast provided as we have stayed at 3 of them so far. The staff and airport shuttle were great though. The hotel is very cold. This area really needs to be developed as there are so many hotels here.
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
We appreciate the feedback, Delta.We're happy you had a pleasant stay with us despite our services and temperature not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward.We do hope to host you again soon for a more positive experience.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Customer Service, Hotel Management
Rockford, thank you for staying with us at Courtyard Salt Lake City Airport. It's wonderful to see you had a positive experience. We hope to welcome you again soon!
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Customer Service, Hotel Management
Ann, thank you for choosing Courtyard Salt Lake City Airport. We're thrilled you enjoyed your stay. We hope to welcome you back soon!
by A verified traveler
Posted 13 Oct 2024
One person to man the bar, the tables and do all the cooking.
Comment from Hotel Management
14 Oct 2024 by Customer Service, Hotel Management
Susan, it seems there was a concern regarding staffing during your visit. Aiming for a seamless experience is important to the team. Your insight is invaluable for improving guest experiences.
by A verified traveler
Posted 6 Oct 2024
The hotel was beautiful and clean and quiet. The bresta was not very good the girl was rude and angry. The day desk staff was polite helpful and kind .
Comment from Hotel Management
8 Oct 2024 by Customer Service, Hotel Management
Elicia, thank you for staying with us at the Courtyard Salt Lake City Airport. The team is pleased to hear you found the hotel beautiful and peaceful. Your comments regarding the breakfast experience have been noted, and we appreciate your understanding. It’s great to know the team members at the front desk made your stay pleasant. We're looking forward to welcoming you back.
by A verified traveler
Posted 4 Oct 2024
Friendly, clean, shuttle on time!!!
Comment from Hotel Management
6 Oct 2024 by Customer Service, Hotel Management
Anne, we are thrilled you enjoyed your stay at Courtyard Salt Lake City Airport. Our team is delighted to have made your experience pleasant, and we're glad the shuttle service was convenient for you. We hope to see you again soon!
by A verified traveler
Posted 30 Sep 2024
Nice room close to the airport. Staff was fixing something when arrival so took about 20 min to get checked in. AC unit wouldn’t turn off in room & shower handle was loose. Good enough for one night.
Comment from Hotel Management
1 Oct 2024 by Customer Service, Hotel Management
Evan, thank you for sharing your feedback. The location near the airport is indeed convenient. The team aims to make check-in as seamless as possible, and there was an unforeseen delay during your visit. For any issues encountered during the stay, the team is always ready to assist. Your comments are important and help in providing a better experience for all guests.
by A verified traveler
Posted 27 Aug 2024
It was a nice property. Our room overlooked the freeway and high-power lines very close to the hotel.
Comment from Hotel Management
29 Aug 2024 by Customer Service, Hotel Management
Vickie, thank you for staying with us at Courtyard Salt Lake City Airport. It's wonderful to hear you found our property appealing. We appreciate your feedback about the room view and hope to have the opportunity to welcome you back for an even better experience.
by A verified traveler
Posted 16 Aug 2024
Great
Comment from Hotel Management
18 Aug 2024 by Customer Service, Hotel Management
Thanks, Shirley! It's outstanding your time at Courtyard Salt Lake City Airport was fantastic. We can't wait until your next visit!
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
31 Jul 2024 by Customer Service, Hotel Management
Haixin, thank you for staying with us at Courtyard Salt Lake City Airport. We're pleased to see you had a positive experience and hope to welcome you back in the future.
