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PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

4.0 star property
Family-friendly hotel with 3 outdoor swimming pools connected to the convention center in Vila-Seca

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Front of property
Property grounds
Exterior detail
Lobby
View from property
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds OR 2 Double Beds

View all photos for Superior Room Callaghan, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Family Room, 3 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Family Room, 3 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 24 sq m
  • Sleeps 5
  • 2 Twin Beds and 2 Queen Beds

View all photos for Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 24 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

View all photos for Superior Room Callaghan, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 adults & 3 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 adults & 3 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 24 sq m
  • Sleeps 5
  • 2 Twin Beds and 2 Queen Beds

View all photos for Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room Callaghan, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room Callaghan, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room Callaghan, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room Callaghan, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room Callaghan, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 1
  • 2 Double Beds

View all photos for Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
Minibar
  • Sleeps 3
  • 2 Double Beds OR 1 Double Bed and 2 Twin Sofa Beds

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About the neighborhood

Map
Avda Alcalde De Pere Molas s/n, Vila-Seca, Tarragona, 43480

What's nearby

  • PortAventura World - 15 min walk - 1.3 km
  • Ferrari Land - 16 min walk - 1.4 km
  • Aquopolis Costa Dorada - 9 min drive - 6.4 km
  • Cala Font Beach - 14 min drive - 9.9 km
  • Lumine Mediterránea Beach Club & Golf Community - 14 min drive - 7.7 km

Getting around

  • Salou Port Aventura Station - 14 min drive
  • Barcelona El Prat Airport (BCN) - 73 min drive

Restaurants

  • ‪Racó de Mar - ‬13 min walk
  • ‪Cervecería de l'Estació - ‬13 min walk
  • ‪Black Bull - ‬9 min drive
  • ‪Lazy Wave - ‬8 min drive
  • ‪Sala Garage - ‬8 min drive

About this property

PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Upscale family-friendly hotel near PortAventura World
At PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land, you can look forward to a terrace, shopping on site, and a coffee shop/cafe. The on-site international cuisine buffet restaurant, Buffet Grand Hall, offers breakfast and dinner. A garden, a playground, and an arcade/game room are available to all guests.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), a free theme park shuttle, and an electric car charging station
  • A water park (surcharge), a ballroom, and tour/ticket assistance
  • A gift shop, concierge services, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 501 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like safes and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with cable channels
  • LED light bulbs, highchairs, and daily housekeeping

Languages

Catalan, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 6 to 15 for adults and EUR 6 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buffet Grand Hall
  • Gold River Saloon
  • Opera House
  • The Callaghan’s
  • The River Bar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • Shopping
  • Water park

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free theme park shuttle
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay.
Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 6 to 15 for adults, and EUR 6 to 15 for children
  • Towels fee: EUR 15 per person, per stay (or guests may bring their own)
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number HT-000855

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
The seasonal pool will be open from April to October
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

PortAventura Gold River
PortAventura Gold River Vila-Seca
PortAventura Hotel Gold River Theme Park Tickets Included Salou
PortAventura Hotel Gold River Vila-Seca
PortAventura Hotel Gold River Theme Park Tickets Included
PortAventura Gold River Theme Park Tickets Included Salou
PortAventura Gold River Theme Park Tickets Included

Frequently asked questions

Does PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land pet-friendly?

No, pets are not allowed at this property.

What time is check-in at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

Check-out is at 11 AM.

Where is PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land located?

This family-friendly Vila-Seca hotel is located near the airport, within 1 mi (2 km) of PortAventura Caribe Aquatic Park and PortAventura World. Ferrari Land and Tourist Office of Salou are also within 2 mi (3 km). Salou Port Aventura Station is 28 minutes by foot.

PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 328 out of 708 reviews" "
Rating 8 - Good. 245 out of 708 reviews" "
Rating 6 - Okay. 85 out of 708 reviews" "
Rating 4 - Poor. 29 out of 708 reviews" "
Rating 2 - Terrible. 21 out of 708 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Awrad

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Reception staff were not helpful at all, provided with a room with poor air condition I asked to be fix but nothing changed. requested for a taxi reservation and they inform me that they did the reservation, but they did not, and I ended up wasting 40 min waiting. the hotel serve a dinner which ends at 10 PM and after 10 there is no other food option but the bar which served only one type of sandwich on that night, tried to order food from outside but the hotel did not allow the driver to come in! their first justification was that the hotel policy don't allow ordering food from outside restaurants, because the hotel provides food and drink! then when I asked them so if I show up coming from outside with food would you stop me and not allow me to enter the hotel? they said no! they just did not have a proper justification for not allowing the driver to come in, I agreed to go to him myself but because of the heavy rain condition I asked for a golf cart to take me at the gate and of course they refused! the hotel has another strange policy, if you have the VIP reservation then you are allowed to enter the park at the day of your check in even prior checking in time which is at 3. but if you arrive before 3 you will be paying a luggage storage fees if you left your luggage with them to enjoy the VIP access! couldn't the hotel provide a luggage storage for VIP reservations! will never stay at the hotel again
Stayed 2 nights in Nov 2024

6/10 Okay

Jim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If you like buffet food and eating like animals then it’s 5 stars 👍
Stayed 3 nights in Oct 2024

8/10 Good

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very pretty, check in was easy, room was ready early. Very close to the parks. Rooms were clean, spacious. Pool area was really lovely. I would stay again at this hotel. Only a few negatives. For a 4* hotel i would expect a kettle and somw tea and coffee, maybe a few biscuits. There was no kettle, not even a bottle of water. Breakfast was included in our stay and had some tea there, the food selection was ok, but did not cager to vegetarians at all. No veggie alternatives. The buffet dinner was just ok, not much selection, and nothing for vegetarian. Check out was easy, just leave and take your key card to get into the park. Reception staff were helpful and ordered us a taxi to vila seca to get the train to Barcelona. I will come back to this hotel.
Stayed 2 nights in Oct 2024

4/10 Poor

Mark

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

melanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Paid extra to upgrade to a nicer room which was lovely. The hotel room provided was awful. Very small. Charged for storing luggage the day we arrived & the day we left , even though we had moved from another PortAventura hotel & not needed to use the free tickets. Reception manager very rude.
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place my grandchildren loved it
Stayed 7 nights in Aug 2024

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Gillian Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a super busy hotel BUT it all runs smoothly, staff are very helpful, it’s a very well run operation. Rooms are a tad old fashioned BUT I think they are still good value for money and they are cleaned every day. The buffet is so busy BUT very slick, lots of food options, well cooked too. Lots of healthy options and for dinner there is a cold water dispenser which was appreciated. The hotel access to the theme park is such a benefit as I heard that at the main entrance there were huge queues. Also, we loved that we could be at the pool and then in the park and then back to the pool so easily. Everything is so convenient here and well managed. It’s definitely a kids holiday, the only slightly annoying thing are the pool rules. No hats, sunglasses, t shirts, balls floats etc. for kids wearing a hat in the pool is essential I think so my son did burn his shoulders even with factor 50 on!!! It didn’t spoil the holiday and we still had the best time.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kam Shing

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at the Hotel Good River, PortAventura. The only inconvenience was the lack of a supermarket within walking distance or any dining options other than those in the parks or the buffet restaurant at the hotel which became boring after eating the same food every day. Over all though, the hotel was very clean and brilliantly themed and we would definitely recommend and will return one day
Stayed 10 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our 7th visit
family holiday, close to the park and great service
Stayed 7 nights in Jul 2024

8/10 Good

Juan, Buffalo Grove

Stayed 2 nights in Jun 2024

10/10 Excellent

Keith

Stayed 1 night in Jun 2024

8/10 Good

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the park Food is poor
Stayed 1 night in May 2024

6/10 Okay

arun

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We stayed in city hall. It is very convenient for access to the park and the wild west theme is very well done. Access to the theme parks is also really easy. I wouldn't stay here again for 2 reasons. 1. The layout of the rooms surrounding a central atrium means that sound travels. During the day not much of an issue but hearing kids screaming in the central areas at 11pm at night was irritating. 2. The food is ok as is the variety for one day. The issue is the food stays pretty much the same throughout the stay albeit maybe a different topping on pizza. Food in general across the parks was not great but I guess to be expected. If heading out of the resort you need a car. Nothing is close by. A
Stayed 4 nights in May 2024

6/10 Okay

Célia

Traveled with partner
Liked: Staff & service
Staff was really nice and helpful. As hotel guests we do have an anticipated entrance to the park but most of attractions open after 11am
Stayed 3 nights in May 2024

6/10 Okay

JULIE-ANN

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Unfortunately didn’t recognise Expedia gold member status and when I spoke to different staff including a manager they said they never heard of such benefits which was disappointing. Convenient to parks and clean. Food - we went full board - breakfast was ok decent selection. However, avoid dinner in buffet at hotel it was poor selection and no drinks available (not even water) you have to buy wine or beer. Exchange your voucher for one of restaurants in park or the la Liga one just outside.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, we stayed at the Callaghan building but used the main hotel for check in and meal times. It was spotless, staff were friendly and everyone in our family loved the theme. Hotel has own entrance to the park which was handy. Food was very good, huge choice at buffet. Drinks prices were very reasonable. Would recommend.
Stayed 3 nights in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Yulia

Traveled with family
B and b
Lots of small issues, overall I just felt like I am having bed and breakfast, not a 4* hotel stay
Stayed 2 nights in Apr 2024

8/10 Good

levent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd year to PortAventura and second year staying at Golden river. The hotel is stunning and very clean in the common areas. We had booked double and twin beds but we had two doubles, this also happened last year so we were particularly careful when booking this time to book twin beds as one of ours sons is an autistic adult. They kindly upgraded us to a family room which was so nice. The room was spacious and had a kitchenette with a microwave and a large fridge which was great as we our boys like to have their favourite drinks and snacks. Aircon is very good and the shower is very powerful (too powerful as I worry about water waste). The room was cleaned every day which was lovely. We ordered a wheelchair because due to an injury I was unable to walk long distances or climb any stairs but this hotel is excellently adapted to those needs. The dropped the chair off to us and picked it up at the end of our stay for a €9 a day and €20 cash deposit. Unfortunately the buffet etiquette disappointed me this year, I felt it was over crowded and too many children unsupervised making a mess. I appreciate it’s a theme park but some rules need to be in place for eg, children under 10 should have an accompanying adult. They push in, take too much food and waste it and make an incredible mess. I saw two small children take sweets with their hands, I saw an older child struggling to pick up fruit one at a time ?? Adults can be equally rude pushing in front.
Stayed 4 nights in Apr 2024

6/10 Okay

Marcos

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Mar 2024