Ratings based on 167 Verified Reviews

3.7 out of 5
72% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2024
5 out of 5
by A verified traveler

Posted 4 Aug 2024
All in one place
1 out of 5
by A verified traveler

Posted 28 Jun 2024
During my stay there was a fight which occurred in the dining area and continued into the lobby. Left many traumatised and ruined our holiday. Few cuts and bruises on the water slides.
Comment from Hotel Management
1 Jul 2024 by Management, Hotel Management
Dear Jean,Although we sincerely regret your disappointment with your stay in our Hotel Best Cap Salou, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Kind Regards,Best Cap Salou
5 out of 5
by A verified traveler

Amazing

Posted 30 May 2024 on Hotels
Had an amazing holiday, everyone were so friendly. We’ve just booked again for August.
4 out of 5
by A verified traveler

Posted 19 Sep 2023
This hotel is good for families wanting all inclusive, if you want a relaxing stay look elsewhere. Was convenient for a last minute booking by the beach.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jul 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jun 2023 on Hotels
2 out of 5
by A verified traveler

Unpleasant staff

Posted 15 May 2023 on Hotels
The service staff were extremely rude ,they were very impatient with children and seemed more interested in chatting to each other than doing their job . Particularly in the restaurant, it was bordering aggressive.
Comment from Hotel Management
4 Oct 2023 by Management, Hotel Management
Dear Guest,We are sincerely grateful for the time you spent to share your comments on your recent stay with us. Your detailed review will certainly help us in order to keep on improving the quality of our services for our valued guests. We are sorry your experience was not as we expected.Kind Regards,Best Cap Salou
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Extraordinary

Posted 8 Jun 2022 on Hotels
It was an amazing experience, specially my kud enjoyed the hotel water park so much
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