Ratings based on 34 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2021 on Hotels
It was raining the entire 3 days of our stay. We didn't get to do things we planned for our trip. Only so much we can plan for.
The room was a little dated. Not having an electric water kettle for having hot beverage in the room was a little troublesome specially when we weren't able to go out. Have to go down to the reception to fill our own travel flask with hot water.
There's only 1 electric outlet to charge electronics.
Breakfast was ok. Phillip at the restaurant was very attentive and friendly.
Comment from Hotel Management
9 Nov 2021 by Anabel, Hotel Management
Thanks a lot for your stay in our hotel.
I´m sorry for the rain. The next time we promise you,
you´ll have a big sun.
by A verified traveler
Posted 9 Aug 2021 on Hotels
The food was very good and the people very helpful and friendly. l
Comment from Hotel Management
9 Aug 2021 by Anabel, Hotel Management
Gracias Francisco, por sus palabras, es verdad que nuestro personal es muy servicial y aconsejamos siempre probar nuestro restaurante porque la comida es deliciosa.
by A verified traveler
Posted 3 Aug 2019
Extremely helpful and friendly staff, amazing site and facilities.
Comment from Hotel Management
3 Aug 2019 by Reception Department, Hotel Management
Thank you very much for your review,
we hope to see you again in our Hotel.
by A verified traveler
Posted 1 Aug 2019
The staff - I understand it is owned by a family - so the son who was at the reception to check us in and also served dinner and breakfast in the morning - absolutely outstanding service. The area is beautiful. Quiet. The room was nice but the A/C didn't work very well and the toilet was broken (was making noise throughout our stay). Also I was under the impression that there was a pool but it turns out it's part of the spa and is at extra fee!
Comment from Hotel Management
2 Aug 2019 by Anabel Costas , Hotel Management
Thanks so much for your comment.
Yes, we are a Family owned Hotel and we try to make our guests feel like at home.
The pool is part of our spa circuit, a exclusive area of 350m2, and obviously has an extra fee.
by A verified traveler
Lovely hotel- beautiful little village setting
Posted 10 Sep 2018 on HotelsLovely stay in beautiful surroundings- great hotel and friendly staff. Good few restaurants and bars within walking distance even out of season.
Comment from Hotel Management
11 Sep 2018 by Anabel, Hotel Management
Thank you Jackie
Hope to see you soon!
Recommended
for Everyoneby A verified traveler
Personal attention
Posted 27 Jun 2018
Pros: Friendliness of staff
Cons: The room rate is a little expensive, and the only place to park is in the hotel garage. At 18Euro/night this can be expensive
Location: Valle de Tena is a wonderful area. The scenery is dramatic and all around you. A great place to visit for 3 or 4 days.
A nice, small hotel in a small village 800m off main road. Very quiet when we visited (we were the only guests) Limited breakfast choices, but dinner was excellent. Aircon in room not working.
This is a family run hotel and this makes such a difference to your experience. Top marks for their attention and friendliness.
Comment from Hotel Management
12 Aug 2018 by Anabel, Hotel Management
Thank you so much for your post
We have a covered and secured parking, but the village has a public parking were can be parked more than hundred cars.
Our area has too many choices to visit, and we are in a strategic and quiet place.
Recommended
for Everyoneby A verified traveler from UK
Motorcycle trip through Spain
Posted 30 Aug 2017Free indoor garage parking for bike. Lovely food. Friendly staff. Average room.
Comment from Hotel Management
2 Sep 2017 by Anabel, Hotel Management
Thank you very much for your comments, it was a pleasure, we like bikers
Recommended
for Everyoneby A verified traveler from Norway
Beautiful oasis in the Pyreenes
Posted 26 Jul 2016An absolutely charming little hotel with great views, very competent and hospitable staff and excellent food!
by Michael from Indialantic, Fl
solid 3 stars
Posted 1 Aug 2015 on HotelsGr8 location- front desk staff was accmidatting- parking challenged- weak AC... Management was to proud as overpriced for comfort
by A verified traveler
Posted 22 Aug 2022
ok
Comment from Hotel Management
23 Aug 2022 by Anabel, Hotel Management
Gracias Antoni.Ha sido un placerUn saludo
