Ratings based on 395 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Staff very friendly and helpful. Spacious room. Plenty of parking.
Down sides, restaurant was closed for a function, we did not know until arriving at check in desk. This did not impact us this time but may impact others.
Hotel is out of Salisbury town centre, but there are bus stops very close to the hotel . Buses are frequent and very reasonable. This makes the hotel accessible to town.
Would I use the hotel again? - Yes
by A verified traveler from Bexhill on Sea
Posted 16 Sep 2024
Very nice room,comfy bed.
Very helpful staff, seemed very short staffed though. The 2 ladies were doing everything - reception, waitressing and bar!
Disappointing dinner, frozen pie.
by A verified traveler
Posted 16 Sep 2024
Spacious and good accommodation with free parking enjoyed our stay here.
by A verified traveler
Posted 15 Sep 2024
I stayed at your hotel from Friday 13th September to Sunday 15th September and didn’t enjoy my stay.
Firstly, I payed £200 for a twin room. There was mugs, coffee and tea yet no kettle to boil water. I had to ask at reception for a kettle and when it was delivered to my room I was told that I hadn’t paid for the room, I then showed the lady my bank statement and confirmed I had paid on my Friday arrival. She had told me that she would go check but if there was an issue with payment, why wasn’t it outlined when I arrived and paid because it had been withdrawn from my bank account.
As well as this, I went to have a shower on the Saturday morning before I had to go out for the day and with shampoo and shower gel already applied, the shower cut off. I had to wipe off the shampoo and shower gel with a towel and then the shower didn’t work for another 30 minutes as well as the tap in the bathroom.
In addition, I was asleep in my room on the Saturday night and was woken up at 01:00AM on the Sunday by two women entering the room, they had been given a key to the room but they had quickly turned around as soon as they realised somebody was occupying the room, this made me feel very uncomfortable with the safety of the hotel and when I called reception about this, I was told that it had been sorted, which didn’t put my mind at ease.
I expected better from a hotel with mostly positive reviews but I’m very disappointed with my two night stay and especially with the amount I’ve paid f
by A verified traveler
Posted 5 Aug 2024
Great location. Lovely property. Stayed previously and will definitely stay again!
by A verified traveler
Posted 15 Jul 2024
Pleasant check-in staff. Clean twin room. Television didn’t work, a lo g wait for help but it was Saturday night. Would have liked shower- cap, tissues in the bathromm or available at desk. At the price, a basic continental breakfast should be included.
by A verified traveler
Great stay for Stonehenge
Posted 30 Jun 2024 on HotelsStay was lovely, however there was a school prom one night followed by a wedding the next. Although it was lovely to see the promers arriving, it was directly outside our ground floor room which meant having to close curtains early to avoid being on show. Wedding also meant we couldn’t use the restaurant and limited parking, again, not a huge problem, would have just been nice to know about these events before our stay. Overall lovely stay and great staff. Thank you.
by A verified traveler
Posted 30 Jun 2024 on Hotels
by A verified traveler
Posted 30 Jun 2024
Great shower. Close to Stonehenge and Salisbury. Plenty of parking. Friendly staff.
by A verified traveler
Posted 23 Jun 2024
Lots of niggles with room. Couldn’t get cold water out of washbasins mixer tap, only hot and warm. At bedtime I had to go to reception and ask for a bottle of cold so I could have some to drink after giving up on the mixer tap. Also toilet roll holder wonky so roll kept falling of. Lampshade very lose and wobbly. Just seemed like no attention to detail
