Ratings based on 871 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Had a lovely stay at the Chapter House. The hotel building is beautiful full of character and quirky. Our room was lovely. Very comfortable bed and nice bathroom with cathedral view. Staff were very professional and helpful. The only negative was the underwhelming breakfast but there are lots of eating places close by. Would definitely recommend hotel but give breakfast a miss next time
Comment from Hotel Management
23 Nov 2024 by Gary, Hotel Management
Hi Elizabeth , thanks for your review and kind words! I'm sorry to hear that you did not enjoy breakfast, we will look into it to see how we can improve, thanks again for letting us know!
by A verified traveler
Posted 4 Nov 2024
It’s a lovely property in a very convenient location for the city centre and the rail station. The staff were brilliant! I am disabled and they were very helpful. Old, Grade II listed buildings can be a real accessibility challenge but they were as accommodating as possible and very kind. I hope to be able to return in the future.
by A verified traveler from Frederick
Posted 25 Oct 2024
Unique ancient house restored as much as they can. Great staff and fantastic breakfast.
Parking lot is a block and an half away for $8.
We had a very comfy bed and a lovely shower. The pub serves first class grilled beef. Great experience.
by A verified traveler
Posted 28 Sep 2024
Older style building but that’s the point. Area is quiet and close walk to the cathedral. Food at the pub was great. Bed very comfy. Would stay again.
by A verified traveler
Posted 10 Sep 2024
Characterful old building, with modern facilities and excellent staff.
Dinner was great - especially steak and South African specials - best to book a table.
by A verified traveler
Posted 2 Sep 2024
Lovely stay with friendly and helpful staff, beautiful restaurant, and historic location. Would definitely stay again!
by A verified traveler
Posted 25 Aug 2024 on Hotels
by A verified traveler
Posted 14 Aug 2024 on Hotels
by A verified traveler
Posted 13 Aug 2024
Great little bolthole for 1 night - excellent food and lovely service - all fabulous
by A verified traveler
Posted 7 Aug 2024 on Hotels
Great atmosphere and we appreciated the age of the buildings and loved the uneven floors and ceilings. Unfortunately it was extremely hot in our room with limited airflow options. Also internet didn’t work. Great location
