Ratings based on 190 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Plumbing bad. Toilet wouldn’t flush. Water in sink drained very slow. Overall feeling was needed updating. Couldn’t close bathroom door.
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello Janette, We're sorry to hear about your experience and appreciate your feedback. We've shared your comments with our team for review and improvement. Please feel free to reach out to our management directly to discuss your concerns further.
by A verified traveler
Posted 14 Nov 2024
Good
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Leanise,Thank you for taking the time to share your feedback with us. We appreciate your comments and will take them into consideration for future improvements. If you have any further concerns, please don't hesitate to reach out to our management team directly. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
by A verified traveler
Posted 9 Nov 2024
Nice
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Silas,We are delighted to hear that you had a pleasant stay with us. We appreciate your positive feedback and hope to welcome you back in the future.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Manager, Hotel Management
Hello Mireya, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Manager, Hotel Management
Hello Najee,We are thrilled to hear that you had such a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic visit.
by A verified traveler
Posted 3 Nov 2024
Ok if you just want sleep. Room was not updated. Sheets still had hair from previous guests. A lot of noise upstairs. Hallway noise, slamming doors and yelling. The hotel has a good location. Close to many restaurants. Overall was a fair stay.
Comment from Hotel Management
4 Nov 2024 by GM, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 30 Oct 2024
Had a weird smell and dirty
Comment from Hotel Management
31 Oct 2024 by GM, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Albert, We're sorry to hear that your experience did not meet expectations. Please do not hesitate to reach out to us directly with any concerns so we can address them accordingly.
by A verified traveler
Posted 23 Oct 2024
The bed was so horrible I couldn't get to sleep the first night. They have them so high up off the floor that you basically have to jump up on them. They also don't rotate their mattresses so the mattress was all sagging on one side and it felt like I was going to roll out of the bed. So I finally managed to tuck myself up in the corner so I wouldn't be rolling off the bed. Also it's so close to the interstate and the walls apparently are so thin you can hear all the cars. The walls are so thin that my brother in the next room heard me asked my sister about her glasses. He shouldn't have been able to hear my conversation in the next room.
Comment from Hotel Management
24 Oct 2024 by Manager, Hotel Management
Hello Melisa, We regret to hear about your discomfort during your stay. Our hotel strives to provide the best possible experience, and we appreciate your feedback. Your comments will be shared with our team for future improvements. Should you have any further concerns, please do not hesitate to reach out to our management team directly. We value your input and hope to welcome you back for a better visit in the future.
by A verified traveler
Posted 20 Oct 2024
Had a great stay. Nice lobby, great staff, clean room. Everything was good! I will be back.
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Hi Guest, We are delighted that you decided to stay with us at our hotel, we acknowledge the wonderful feedback and experience that you had highlighted. We are looking forward to seeing you visit with us soon.GM
