Ratings based on 993 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
clean
by A verified traveler from waldwick
Posted 18 Nov 2024
The facility was clean, and the rooms were comfortable. I will stay here again in the future if I need a place to stay in Salisbury.
by A verified traveler
Posted 18 Nov 2024
very friendly check in staff
by A verified traveler
Posted 18 Nov 2024
Very friendly and clean.
by A verified traveler
Posted 25 Oct 2024
Everything was pretty good, the only issue I had was the elevator. It was only 1 elevator working at the time of my stay, so the wait was longer because of guest going up, or down waiting on the same elevator. Other than that great stay….
by A verified traveler
Posted 20 Oct 2024
The beds were just OK. Sheets and pillowcases were stiff. Only one of the two elevators was working so wait times were longer than they should be. This property is always clean and staffed adequately.
Comment from Hotel Management
21 Oct 2024 by Bill, Hotel Management
Thank you for your review and for choosing to stay with us. We’re glad to hear that you found our property clean and well-staffed. We apologize for the issues you experienced with the beds and the elevator—this is not the experience we aim to provide. We’re addressing these concerns to improve our guest experience. We hope to welcome you back to Hampton Inn Salisbury and provide an even better stay next time!
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Bill, Hotel Management
Hello Paulette,I'm sorry to see your experience with our hotel wasn't what you were expecting. Please contact me directly as I would like the opportunity to make it right.
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Bill, Hotel Management
Thank you for staying with us, we hope to see you again soon.
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Bill, Hotel Management
Thank you for your response, I'm glad you enjoyed your stay!
by A verified traveler
Posted 28 Sep 2024
Only one elevator works
Comment from Hotel Management
18 Oct 2024 by Bill, Hotel Management
Thank you for your review. I'm sorry for the inconvenience, the elevator repairs have been completed.
