Ratings based on 996 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
by A verified traveler
Posted 23 Nov 2024
Not good
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello rodrigo,We're sorry to hear about your experience and appreciate your feedback. Our team constantly strives to improve, and we value your input for future enhancements. Please don't hesitate to contact our management team to discuss your concerns further.
by A verified traveler
Posted 18 Nov 2024
Nice and clean
Comment from Hotel Management
19 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will return to see us again on your next trip to the area!
by A verified traveler
Posted 12 Nov 2024
For the price point in Downtown Salinas, the accommodations were nice and average. Thank You.
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Michael, We are pleased to hear that you found our accommodations to be to your satisfaction during your stay with us in Downtown Salinas. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Andrea, We appreciate you choosing to stay with us and hope you had an enjoyable experience overall. If there is anything specific you would like to share about your stay, please feel free to reach out to us directly. We value your input and look forward to hearing from you.
by A verified traveler
Posted 13 Oct 2024
Constant stomping upstairs in 307
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Vincent, We apologize for any inconvenience caused by the noise disturbance during your stay. Your feedback helps us improve our guests' experience in the future. We recommend addressing any concerns during your stay with our front desk team for immediate assistance.
by A verified traveler
Posted 8 Oct 2024
This place is a ****hole. Don’t stay here.
Comment from Hotel Management
10 Oct 2024 by Manager, Hotel Management
Hello cyrus j, We're sorry to hear your stay fell short of expectations. Your feedback is important to us, and we'll share it with our team for further review. If you would like to discuss your experience in more detail, please contact our management. Your satisfaction is our top priority.
by A verified traveler from Newman
Posted 3 Oct 2024
I'm very surprised that Howard Johnson would put their name on it. Must be recieving substantial payments for the name. Our visit was a emergency visit to the area otherwise I would have requested a refund and stayed elsewhere. Room wasn't entirely cleaned after last guest. Never stay again!
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello Don,We apologize for falling short of your expectations during your recent stay. We take cleanliness seriously and will address this with our housekeeping team. Your feedback is valuable for us to improve our services for future guests.
by A verified traveler from Sacramento
Posted 2 Oct 2024
the hotel needs remodeling, quite worn out
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello Juan Jose, We appreciate your feedback and take all comments seriously to continually improve our services. Future updates may enhance your experience during your next stay.
