Ratings based on 993 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Nice and clean
Comment from Hotel Management
19 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will return to see us again on your next trip to the area!
by A verified traveler
Posted 12 Nov 2024
For the price point in Downtown Salinas, the accommodations were nice and average. Thank You.
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Michael, We are pleased to hear that you found our accommodations to be to your satisfaction during your stay with us in Downtown Salinas. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Andrea, We appreciate you choosing to stay with us and hope you had an enjoyable experience overall. If there is anything specific you would like to share about your stay, please feel free to reach out to us directly. We value your input and look forward to hearing from you.
by A verified traveler
Posted 13 Oct 2024
Constant stomping upstairs in 307
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Vincent, We apologize for any inconvenience caused by the noise disturbance during your stay. Your feedback helps us improve our guests' experience in the future. We recommend addressing any concerns during your stay with our front desk team for immediate assistance.
by A verified traveler
Posted 8 Oct 2024
This place is a ****hole. Don’t stay here.
Comment from Hotel Management
10 Oct 2024 by Manager, Hotel Management
Hello cyrus j, We're sorry to hear your stay fell short of expectations. Your feedback is important to us, and we'll share it with our team for further review. If you would like to discuss your experience in more detail, please contact our management. Your satisfaction is our top priority.
by A verified traveler from Newman
Posted 3 Oct 2024
I'm very surprised that Howard Johnson would put their name on it. Must be recieving substantial payments for the name. Our visit was a emergency visit to the area otherwise I would have requested a refund and stayed elsewhere. Room wasn't entirely cleaned after last guest. Never stay again!
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello Don,We apologize for falling short of your expectations during your recent stay. We take cleanliness seriously and will address this with our housekeeping team. Your feedback is valuable for us to improve our services for future guests.
by A verified traveler from Sacramento
Posted 2 Oct 2024
the hotel needs remodeling, quite worn out
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello Juan Jose, We appreciate your feedback and take all comments seriously to continually improve our services. Future updates may enhance your experience during your next stay.
by A verified traveler from Santa Ana
Posted 20 Sep 2024
Paper thin walls and stark industrial neighborhood made this a place we wanted to leave in the rear view. The room was spare but clean. Nice TV. The walls are thin, and the landings echo, hear the
Comment from Hotel Management
21 Sep 2024 by Manager, Hotel Management
Hello Jonathan,We apologize for any inconvenience caused by noise disturbances during your stay. We appreciate your compliments on the cleanliness and amenities of the room. Your feedback is valuable to us for future improvements. Thank you for choosing to stay with us.
by A verified traveler
Posted 14 Sep 2024
Staff charge 100 deposit and your advertising says 50 no continental breakfast and the refrigerator in the room was making to much noise I was planning to stay another night and I changed my mind I don’t recommend for this price I can stay at motel 6
Comment from Hotel Management
14 Sep 2024 by Manager, Hotel Management
Hello Virgen,We apologize for any inconvenience during your stay. Our policies are subject to change, and we regret the discrepancy in the deposit amount. We aim to provide a variety of amenities but understand your concerns with the noise from the refrigerator. Your feedback is valuable for our improvement. Thank you for sharing your experience with us.
