Ratings based on 997 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Another rip off
Posted 23 Nov 2020 on HotelsDon't go by the pictures. Room was not very clean and bedding was gross. I should have spent 20.00 more next door at the Hampton . Still have not gotten my 25.00 deposit credited back to my card. I will not use hotels.com if this deposit practice continues. It is a scam by the hotels to bilk you out of money.
by A verified traveler
Posted 10 Nov 2020 on Hotels
Comment from Hotel Management
12 Nov 2020 by Business Manager, Hotel Management
Hello Karen, Thank you for rating your stay with us. We lookforward to seeing you again soon. Sincerely, MeAnna Jenkins
by A verified traveler
"Non-smoking"?
Posted 28 Oct 2020 on HotelsI want to start by saying that the reservation process was convenient, and the check-in staff was very helpful and professional. However, despite the overall cleanliness of the room, the smell of cigarette smoke in my "non-smoking" room was a little overwhelming. I ended up going to a nearby market to buy air freshener, and even so, my clothes and bag smelled of cigarette smoke when I left in the morning.
Comment from Hotel Management
29 Oct 2020 by Business Manager , Hotel Management
Dear Guest, We appreciate you taking the time to review your stay with us. Please allow me to apologize for any inconvenience you experienced due to the odor in the room. We hope you will allow us the opportunity in the future to provide you with an exceptional experience. Sincerely, MeAnna Jenkins -- Operations Manager
by A verified traveler
Posted 21 Oct 2020
Nice place for a quick resting time
Room was clean
Comment from Hotel Management
24 Oct 2020 by MeAnna Jenkins -- Business Manager., Hotel Management
Thank you for taking the time to rate us.
by A verified traveler
Posted 17 Oct 2020
Comment from Hotel Management
17 Oct 2020 by Orlando, Hotel Management
Thank you for taking the time to rate us. I would like to here more from you, feel free to reach out to the hotel directly. Take care.
by A verified traveler
Posted 13 Oct 2020 on Orbitz
Comment from Hotel Management
13 Oct 2020 by Business Manager , Hotel Management
Thank you, for reviewing your stay with us. Best Regards, MeAnna Jenkins -- Business Manager.
by A verified traveler
Posted 12 Oct 2020
Comment from Hotel Management
13 Oct 2020 by Business Manager , Hotel Management
Thank you for rating your stay with us. Best Regards, MeAnna Jenkins -- Business Manager
by A verified traveler from Paso Robles, Ca
Posted 28 Sep 2020
The place was fine except that my room was facing the street so it was quite noisy with the morning traffic.
Comment from Hotel Management
28 Sep 2020 by Business Manager , Hotel Management
Hello Ken, thank you for rating your stay with us. We will be sure and try to get you a rear facing room moving forward. We hope to see you again soon. MeAnna Jenkins -- Business Manager
by A verified traveler
Posted 25 Sep 2020 on Hotels
Comment from Hotel Management
25 Sep 2020 by Orlando, Hotel Management
Thank you for taking the time to review our hotel. We appreciate all feed back. We look forward to serving you again when your in the Salinas area.
by A verified traveler
Posted 16 Sep 2020 on Hotels
Comment from Hotel Management
17 Sep 2020 by Diego Stegall, Hotel Management
Julie, thank you very much for taking the time to post this review. We are glad to hear that even during these interesting times, our quality is still being maintained. We look forward to having you here again
