Ratings based on 526 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
The staff were friendly and welcoming and the property was clean and well kept.
by A verified traveler
Posted 15 Nov 2024
The room was fine, and the bed was very comfortable. The breakfast was mediocre and the coffee was undrinkable.
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 8 Nov 2024
Great
Comment from Hotel Management
11 Nov 2024 by a, Hotel Management
thank you for the 5 out of 5
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Arrica- Hotel GM, Hotel Management
thank you for taking time to complete the survey
by A verified traveler
Posted 3 Nov 2024
Hotel was decent and clean. No significant problems. The Saturday front desk employees weren’t friendly at all. (Morning and night). Otherwise, a typical stay.
Comment from Hotel Management
11 Nov 2024 by Arrica- Hotel GM, Hotel Management
thank you for the feedback
by A verified traveler
Posted 3 Nov 2024
Nice welcome… date of reservation change approved … bed great… clean… good location.
Comment from Hotel Management
11 Nov 2024 by Arrica- Hotel GM, Hotel Management
Fabulous to hear your stay was great!
by A verified traveler
Posted 24 Oct 2024
The gentleman at the desk when we checked in was very nice and very polite. When we checked out the lady at the desk didn’t even look up when I checked out and asked if there was a bathroom on the this floor. Our bathroom was dirty. Hair in the shower and the floor was dirty. Other than that the bed was nice room seemed clean and the breakfast was good.
Comment from Hotel Management
26 Oct 2024 by Arrica, Hotel Management
Apologies for your bathroom. please dont hesitate to call the frontdesk immediately so we can take care of any issue.kindlyArrica- hotel GM
by A verified traveler
Posted 12 Oct 2024
clean rooms
Comment from Hotel Management
14 Oct 2024 by Arrica, Hotel Management
fantastic on the excellent rating!
by A verified traveler
Posted 7 Oct 2024
Disgusting. Our first room wasn’t even cleaned. Front desk moved us to the first floor and the room was still poorly cleaned. Bugs in shower. Dirty floors.
Comment from Hotel Management
14 Oct 2024 by Arrica, Hotel Management
apologies on your stay. we have changes housekeeping staff for the betterkindlyArrica
