Ratings based on 247 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2024
Ok
Comment from Hotel Management
10 Sep 2024 by Gerente General, Hotel Management
Estimado Issac:Gracias por tu valiosa reseña, te esperamos pronto de regreso.
by A verified traveler from Anahuac
Posted 13 Aug 2024
Good pricing-benefit! Convenient location with nearby shopping
Comment from Hotel Management
13 Aug 2024 by Gerente General, Hotel Management
Estimado Jose A.:Nos congratula saber que cumplimos con las expectativas de tu viaje.Te esperamos pronto de regreso.
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Gerente General, Hotel Management
Gracias Marlon por tus puntual reseña, nos congratula saber que cumplimos con las expectativas de tu viaje.Vuelve pronto.
by A verified traveler
Posted 8 Jul 2024
The rooms were not sound proof, you can hear every little conversation including night romance.
Comment from Hotel Management
16 Jul 2024 by Gerente General, Hotel Management
Estimado Félix:Lamentamos el inconveniente ocasionado por el ruido del resto de los huespedes. Esperamos que tus valiosos comentarios nos permitan renegociar con la marca el reforzamiento de instalaciones en hoteles de la marca One para evitar que situaciones así se repitan.Reitero nuestro compromiso de servirle como merece.
by A verified traveler from Tlalpan
Posted 30 May 2024
The view from our window was a dumptster.
Comment from Hotel Management
31 May 2024 by Gerente General, Hotel Management
Estimado Enrique:Gracias por tu valiosa reseña, lamentamos que la asignación de la habitación disponible haya sido hacia el terreno vecino aun baldío. Reitero nuestro compromiso de servirle como merece.
by A verified traveler
Posted 13 Feb 2024 on Hotels
Comment from Hotel Management
16 Feb 2024 by Gerente General, Hotel Management
Estimado Mariano:Nos congratula saber que cumplimos con las expectativas de tu viaje.Te esperamos pronto de regreso.
by A verified traveler
Posted 20 Dec 2023 on Hotels
Comment from Hotel Management
16 Feb 2024 by Gerente General, Hotel Management
Estimado Jorge:Nos congratula saber que cumplimos con las expectativas de tu viaje.Te esperamos pronto de regreso.
by A verified traveler from Stevens
Posted 25 Nov 2023
Un lugar limpio y cerca de tiendas.
Comment from Hotel Management
28 Nov 2023 by Gerente General, Hotel Management
Srta. Leland:Nos congratula saber que su estancia con nosotros fue placentera. La esperamos pronto de regreso.
by A verified traveler
Posted 22 Feb 2023
Very clean but small rooms. Nowhere to put your luggage. A good place to stay for one night..
Comment from Hotel Management
28 Feb 2023 by General Manager, Hotel Management
Dear Ms. KellyReceive a cordial greeting.It was a pleasure and a real pleasure to know that we were your first lodging option in this your house. Quality in Service is Our passion.Hoping you give us the opportunity to have you back in this your home.Cordially
by A verified traveler
Posted 1 Apr 2022 on Hotels
Comment from Hotel Management
5 May 2022 by Fernando Badillo, Hotel Management
Estimada Marion buena tarde
Agradecemos sus comentarios los cuales son de suma importancia para seguir trabajando en nuestras mejoras continuas.Esperamos tenerla pronto de vuelta en esta su casa.
