Ratings based on 945 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Absolutely nothing.
by A verified traveler
Posted 28 Dec 2024
Good !
Comment from Hotel Management
29 Dec 2024 by Kawtar Farah, Hotel Management
Dear Liliana,Thank you for your kind review.I am happy to see that the stay met your overall expectations.We look forward to your future stays with us.Warm Regards,Kawtar FarahTeam Leader
by A verified traveler
Posted 20 Dec 2024
No electricity and no indoor plumbing. It was like the 1800s.
Comment from Hotel Management
21 Dec 2024 by Kawtar Farah, Hotel Management
Dear Madeleine,Thank you for your kind review.We're very sorry to hear about the issues you experienced during your stay. This is certainly not the standard we aim to provide, and we apologize for the inconvenience. Our team will investigate the electrical and plumbing problems you mentioned to ensure they are addressed promptly. Thank you for bringing this to our attention, and we hope you'll consider giving us another chance in the future.Warm Regards,Kawtar FarahTeam Leader
by A verified traveler
Posted 17 Dec 2024
Quite close to public transport links, so it's quite easy to get around Manchester from here, Salford quays is a nice area to explore as well.
Comment from Hotel Management
21 Dec 2024 by Kawtar Farah, Hotel Management
Dear Jonathan,Thank you for your positive feedback! We're glad you found our location convenient for getting around Manchester and that you enjoyed exploring Salford Quays.We hope to welcome you again soon!Warm Regards,Kawtar FarahTeam Leader
by A verified traveler
Posted 16 Dec 2024
good
Comment from Hotel Management
21 Dec 2024 by Kawtar Farah, Hotel Management
Dear Sandeep,Thank you for taking the time to tell us about your experience at the ibis budget Manchester Salford Quays. I was happy to see that your experience meet your expectation. I will share your comments with the team.It is my hope that we have the opportunity to welcome you back to the Hotel in the not too distant future.Sincerely,Kawtar FarahTeam Leader
by A verified traveler
Posted 13 Dec 2024
It was terrible, there are bo glasses in the room and the telly dudnt wirkband the staff didn't want to help
Comment from Hotel Management
21 Dec 2024 by Kawtar Farah, Hotel Management
Dear Val,Thank you for taking the time to share your experience with us.We're truly sorry to hear about your experience. We strive to provide excellent service and it seems we missed the mark during your stay. We apologize for the inconvenience regarding the glasses and the television not working. Our staff is usually eager to help, so it's disappointing to hear that they didn’t meet your expectations. We will address these issues with the team to ensure improvements moving forward. We hope you will consider giving us another chance to provide a better experience.Warm Regards,Kawtar FarahTeam Leader
by A verified traveler
Posted 9 Dec 2024
Perfect place to go to a match at old trafford
10 min walk
Comment from Hotel Management
9 Dec 2024 by Kawtar Farah, Hotel Management
Dear Karine,Thank you for your feedback! We're glad to hear you found the location convenient for attending a match at Old Trafford, and that the stay did meet your expectations. We look forward to welcoming you back again soon.Kind Regards,Kawtar FarahTeam Leader
by A verified traveler
Posted 8 Dec 2024
Appaling
Comment from Hotel Management
21 Dec 2024 by Kawtar Farah, Hotel Management
Dear Hamza,We're truly sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience you encountered during your stay. We take all feedback seriously and will address the issues you mentioned to ensure improvements are made. We would appreciate the opportunity to make it right and hope you will consider giving us another chance in the future.Kind Regards,Kawtar FarahTeam Leader
by A verified traveler
Posted 8 Dec 2024
staff members were rude and nobody really picks up the phone despite trying all day
Comment from Hotel Management
9 Dec 2024 by Kawtar Farah, Hotel Management
Dear Ahmad,Thank you for taking the time to share your experience. We’re very sorry to hear that you had issues with both the staff and the availability of assistance during your stay. This is certainly not the level of service we aim to provide, and we apologize for any inconvenience this caused. We will address your concerns with the team to ensure better communication and responsiveness in the future. Your feedback is valuable to us, and we hope to have the opportunity to improve your experience next time.Kind Regards,Kawtar Farah Team Leader
by A verified traveler
Posted 6 Dec 2024
Good
Comment from Hotel Management
9 Dec 2024 by Kawtar Farah, Hotel Management
Dear Asim,Thank you for your review.I am happy to see that your stay was great overall.We look forward to your future stays with us.Kind Regards,Kawtar FarahTeam Leader
