Ratings based on 131 Verified Reviews
2.9 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
The room is relatviely small. the bathroom door will block the way next to the bed. not a best design for a hotel room.
Comment from Hotel Management
22 Nov 2024 by itty, Hotel Management
Unfortunately there is no other way to fit a door at that room. We do have Deluxe rooms which are way bigger. We have offered a comfy bed; hot shower and warm room so that should not justify the poor review you gave us.
by A verified traveler
Posted 25 Oct 2024
My accommodation was good just didn’t like how it was freezing when sleeping. Felt like the heater wasn’t on during the night
Comment from Hotel Management
22 Nov 2024 by itty, Hotel Management
Heating was on a timer however now that the weather has gone colder it is on all the time.
by A verified traveler
Posted 19 Oct 2024
We were in a room that only half could be used due to sloping roof no view apart from a window opposite a travel kettle with paper cups no milk or spoon to make coffee furniture is dated and peeling shower room wasnt the cleanest towels were old and green radiator is rusted there was a random piece of plastic from the shower in bathroom and bathroom cupboard wouldnt stay closed tap had a constant drip and doors were very heavy which caused a lot of banging when people were coming and going no one was around to ask any directions for public transport etc so we ended up spending a lot on ubers as it wasnt very central even taxi driver struggled to find it
Comment from Hotel Management
22 Nov 2024 by itty, Hotel Management
We have renovated all our showers. Tea and Coffee we always provide and if asked we would have come to you. We are 20min walk to city centre and no taxi ever got confused at how to find us.
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
22 Nov 2024 by Itty, Hotel Management
Thank you for the kind review. We are still doing more work to ensure the hotel is 5 out 5 all the time.
by A verified traveler
Posted 7 Sep 2024
Really worth the money. Affordable, clean & close to transport. Parking was also easy. Would definitely recommend!
by A verified traveler
Posted 18 Aug 2024 on Hotels
Very cheap hotel in reasonable lication. My lock box was hard to open, i had to wait for helpfrim other guests as no way to contact anyone. Room was clean, shower was good. Good for a cheap stay
by A verified traveler
Posted 11 Aug 2024
As always it's a little gem of a place and so easy to check in n out
Comment from Hotel Management
11 Aug 2024 by Itty, Hotel Management
Thank you for the kind review. We are glad you enjoyed you stay.
by A verified traveler
Posted 3 Aug 2024 on Hotels
by A verified traveler
Posted 1 Aug 2024
The property was fairly dirty with torn bedding. The kettle was dirty.
Comment from Hotel Management
1 Aug 2024 by Itty, Hotel Management
If the bedding had a tear which the cleaning staff did not notice. It does not mean it was dirty as the bedding is being washed prior to it being used. The kettle we will talk to the staff to make sure they empty and clean the kettles prior to arrival of new guests.
by A verified traveler
As it said on tin
Posted 31 Jul 2024 on HotelsIt was fit for purpose of visit. Tidy little room,ok shower (i like it like little needles), remote access.
Comment from Hotel Management
31 Jul 2024 by Itty, Hotel Management
Thank you for the kind review. You are always welcome
