Ratings based on 978 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
Convenient
Comment from Hotel Management
24 Dec 2024 by Shilo Inn , Hotel Management
Thank you so much for your wonderful review! We’re thrilled to hear that you had a great stay with us and that our location worked well for your visit to Salem. It’s fantastic to know that you were able to enjoy the nearby landmarks such as the Oregon State Capitol, Willamette University, and the beautiful Bush’s Pasture Park, all just a short distance from the hotel.We’re also glad that our easy access to I-5 made your travels more convenient and gave you the opportunity to explore all that Salem has to offer. Our team strives to provide excellent service and comfort, so it’s wonderful to hear that your stay was such a positive experience.We hope to welcome you back on your next trip to Salem! If you need anything for your next visit, don’t hesitate to reach out.
by A verified traveler from Salem
Posted 21 Dec 2024
Good people
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Salem FD, Hotel Management
We are so glad to hear that your stay was to your satisfaction, and we look forward to having you stay with us again!
by A verified traveler
Posted 19 Dec 2024
Not to bad for the price
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Shilo Inn, Hotel Management
Dear Mr. Ramirez, Thank you so much for your wonderful review! We’re thrilled to hear that you had a great stay with us and that our location worked well for your visit to Salem. It’s fantastic to know that you were able to enjoy the nearby landmarks such as the Oregon State Capitol, Willamette University, and the beautiful Bush’s Pasture Park, all just a short distance from the hotel.We’re also glad that our easy access to I-5 made your travels more convenient and gave you the opportunity to explore all that Salem has to offer. Our team strives to provide excellent service and comfort, so it’s wonderful to hear that your stay was such a positive experience.We hope to welcome you back on your next trip to Salem! If you need anything for your next visit, don’t hesitate to reach out.
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Shilo Inn FD, Hotel Management
We are so glad to hear that your stay was to your satisfaction, and we look forward to having you stay with us again!
by A verified traveler
Posted 12 Dec 2024
by A verified traveler
Posted 10 Dec 2024
Close to the highway and stores
Comment from Hotel Management
10 Dec 2024 by Shilo Inn, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you had a great experience during your stay with us in Salem. It's wonderful to know that our team and the amenities met your expectations.Salem has so much to offer, and we hope you had the chance to explore some of the local gems like the historic Oregon State Capitol, the beautiful Bush’s Pasture Park, or the fascinating Salem Art Fair & Festival if you were here at the right time. If you didn't get to visit these spots, we hope you'll be able to next time!We truly appreciate your feedback and hope to welcome you back the next time you're in town. Safe travels and thanks again for choosing our hotel!
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Shilo Inn , Hotel Management
Dear Sarah,Thank you for taking the time to share your feedback with us. We appreciate hearing from all our guests, as it helps us continually improve. We’re glad that you had a generally positive stay, but we are sorry to hear that some aspects of your experience did not fully meet your expectations.We take your comments seriously and will be reviewing the areas you mentioned to ensure that we provide a more seamless and enjoyable experience for future guests. If you have any specific suggestions on how we can improve, we would love to hear from you.We hope to have the opportunity to welcome you back in the future and provide a stay that exceeds your expectations.Warm regards,
by A verified traveler
Posted 3 Dec 2024
Great
Comment from Hotel Management
3 Dec 2024 by Shilo Inn, Hotel Management
We are so glad to hear that your stay was to your satisfaction, and we look forward to having you stay with us again!
