Ratings based on 972 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello Donna, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
by A verified traveler
Posted 8 Dec 2024
xxx
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello Robert,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.
by A verified traveler
Posted 6 Dec 2024
Gym was weak.
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Hello Robert,We appreciate your feedback on the gym facilities and will share it with our team for future improvements. Thank you for staying with us.
by A verified traveler
Posted 28 Nov 2024
When Expedia caused a glitch. Holiday Inn Express went above and beyond to help
Comment from Hotel Management
30 Nov 2024 by Manager, Hotel Management
Hello Romaine,We appreciate you taking the time to share your experience with us. Our team is dedicated to providing exceptional service, even in unexpected situations. Your feedback is valuable, and we hope to welcome you back for a seamless stay in the future.
by A verified traveler
Posted 26 Nov 2024
Good
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello Josemak,We are glad to hear that you had a good experience during your recent stay with us. Your satisfaction is our priority, and we appreciate your feedback. We hope to welcome you back again in the future.
by A verified traveler
Posted 21 Nov 2024
Nice, clean, and peaceful. Staff was great. Breakfast was good. Perfect stay!
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Edward L,Thank you for sharing your positive feedback with us! We are delighted to hear that you had a nice, clean, and peaceful stay and enjoyed the great service from our staff. It's wonderful to know that you found the breakfast to be good as well. We hope to welcome you back for another perfect stay in the future.
by A verified traveler
Posted 18 Nov 2024
The property and room was clean. The staff was friendly and helpful.
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Shannon,We're delighted to hear you found the property clean and enjoyed the friendly service provided by our staff. Your positive feedback is greatly appreciated. If you have any further comments or need assistance, please don't hesitate to contact us.
by A verified traveler
Posted 11 Nov 2024
Breakfast was horrible
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Jackie, We appreciate your feedback and regret to hear that breakfast did not meet your expectations. Your comments will be shared with the relevant teams for further evaluation. Thank you for bringing this to our attention.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Ellie,We are thrilled to hear you had a perfect stay with us! We look forward to welcoming you back soon for another wonderful experience.
by A verified traveler
Posted 7 Nov 2024
Area very sketchy , people sleeping in cars in the parking lot which has very poor lighting. No where at all to get food other than a Burger King that didn’t require a long drive in a lot of traffic to a very poor neighborhood. Large blood stain on mattress and Bobby pins on floor .
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Deanna,Thank you for sharing your feedback with us. We take all comments seriously and will address them internally to ensure a better experience for future guests. Your concerns will be shared with the relevant teams for their attention and action.
