Ratings based on 320 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
Great
by A verified traveler
Posted 20 Aug 2024
Excellent hotel. Convenient location and fantastic staff.
Comment from Hotel Management
23 Aug 2024 by Chloe Lupson, Hotel Management
Dear Adam,Thank you for your kind words- we hope to welcome you back in the not too distant future.Kindest regards,Chloe LupsonOperations Manager
by A verified traveler
Posted 15 Aug 2024
From the moment we arrived we knew from the warm friendly welcome we received from all staff that we had made the right choice. The room was clean, tidy, comfortable and a view to die for.
We will return.
Comment from Hotel Management
20 Aug 2024 by Chloe Lupson, Hotel Management
Dear Martin,Thank you for your review, we're so pleased you enjoyed your stay and we hope to welcome you back in the not too distant future.Kindest regards,Chloe LupsonOperations Manager
by A verified traveler
Posted 11 Aug 2024
by A verified traveler
Posted 31 Jul 2024
Centrally located but don’t choose road facing rooms if quiet is required. Bathroom was tired in places. Spa and gym great but no views from the spa pool.
Comment from Hotel Management
7 Aug 2024 by Chloe Lupson, Hotel Management
Dear Kevin,Thank you for your review, we hope to welcome you back in the not too distant future.Kindest regards,Chloe LupsonOperations Manager
by A verified traveler
Posted 29 Jul 2024
Lovely, bathroom could have been a bit cleaner in terms of damp walls needing to be wiped clean.
Spa was beautiful but the general temperature was far too hot and could not stay in the area for long to relax as I would have hoped as it was a little u comfortable. Otherwise a good place to stay
Comment from Hotel Management
7 Aug 2024 by Chloe Lupson, Hotel Management
Dear Jonathan,Thank you for your review, we will be sure to discuss your feedback with the team. Hope to welcome you back soon.Kindest regards,Chloe LupsonOperations Manager
by A verified traveler
Posted 9 Jul 2024
Property is tired. Stains on the bedroom cushions. Minibar products out of date. No designer toiletries in the bedrooms. Only Continental included for the breakfast and wanting to charge an additional £10 pn for parking. For the premium charge for staying here, they are taking shortcuts.The sun loungers were left all over the patio area. They were not even tidied up for the following day. Having stayed here for the last 3 years, we will no longer be booking for the future.
Comment from Hotel Management
11 Jul 2024 by Chloe Lupson, Hotel Management
Dear Alison,Thank you for your review. We're sorry to read of the shortcomings that affected your stay- I will be sure to discuss with the team in order to make some improvements.Kindest regards,Chloe LupsonOperations Manager
by A verified traveler
Posted 8 Jul 2024
Lovely property with stunning views.
Comment from Hotel Management
11 Jul 2024 by Chloe Lupson, Hotel Management
Dear Paul,Thank you for your review, we hope to welcome you back soon.Kindest regards,Chloe LupsonOperations Manager
by A verified traveler
Wonderful stay in Salcombe
Posted 21 Jun 2024 on HotelsFantastic views from estuary facing rooms.
Friendly and efficient reception staff.
Great service at breakfast, on the terrace, and in the bar/restaurant.
Car parking is on-site - just leave it to them to sort it out!
by A verified traveler
Posted 20 Jun 2024
We had a lovely few days down in Salcombe - the hotel is beautiful and everyone is so friendly. Can’t wait to come back!
Comment from Hotel Management
25 Jun 2024 by Chloe Lupson, Hotel Management
Dear Annabel,Thank you for your kind words- we cant wait to welcome you back in the not too distant future.Kindesr regards,Chloe LupsonOperations Manager
