Ratings based on 334 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Great location in the middle of all the action. Very comfortable bed and good quality leisure facilities. They were refurbishing floors but tried to minimize impact. The staff are the true gift - everyone was very welcoming and very professional yet personal.
Comment from Hotel Management
21 Nov 2024 by Chloe Lupson, Hotel Management
Dear Gordon,Thank you for your review, we're delighted you enjoyed your stay and we hope to welcome you back in the not too distant future.Kindest regards,Chloe LupsonOperations Manager
by A verified traveler
Posted 15 Nov 2024
ok
Comment from Hotel Management
21 Nov 2024 by Chloe Lupson, Hotel Management
Dear Jon,Thank you for your review. Please do not hesitate to contact us should you wish to provide any further feedback.Kindest regards,Chloe LupsonOperations Manager
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Great lounge and restaurant
Comment from Hotel Management
11 Nov 2024 by Chloe, Hotel Management
Dear Sheila,Thank you, we're delighted you enjoyed your stay.Kindest regards,Chloe LupsonOperations Manager
by A verified traveler
Posted 1 Nov 2024
A la carte food delicious but luke warm upon arrival. Eggs overcooked at breakfast time.
Great location but car congested.
Staff charming and helpful.
Comment from Hotel Management
6 Nov 2024 by Chloe, Hotel Management
Dear Patricia,Thank you for your review- please accept our apologies that you felt the food could have been warmer and eggs overcooked- I will discuss with the team.Kindest regards,Chloe LupsonOperations Manager
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 14 Oct 2024
by A verified traveler
Posted 30 Sep 2024
Excellent location
by A verified traveler
Posted 19 Sep 2024
Great
by A verified traveler
Posted 20 Aug 2024
Excellent hotel. Convenient location and fantastic staff.
Comment from Hotel Management
23 Aug 2024 by Chloe Lupson, Hotel Management
Dear Adam,Thank you for your kind words- we hope to welcome you back in the not too distant future.Kindest regards,Chloe LupsonOperations Manager
