Ratings based on 981 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
The hotel itself was basic but nice, a bit away from the centre of rome but walkable - had to get a taxi back at night so bare in mind when booking. I am disappointed however that i had not been informed they would be doing maintenance/construction work in the hotel - I was assured it would be completed on the first day I stayed, as it was happening right next to my room, yet they carried on for another day, and I did not feel they listened to my complaint. There were also basic amenities I would expect that they didn't provide, e.g. only gave us one shower towel for a 2 person room. Good hotel and the staff were welcoming, but wouldnt rush back unfortunately. Love Rome though!
Comment from Hotel Management
24 Nov 2024 by Carlo - Guest Relation Manager, Hotel Management
Thank you Mr Bex . for your feedback.Of course everything helps us to improve.We are waiting for you again at Hotel Fiume
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Carlo - Guest Relation Manager, Hotel Management
Thank you for your Feedback.We are waiting for you again in our Hotel Fiume Roma.
by A verified traveler
Posted 3 Nov 2024
Hotel was good for our 2 night stay
Comment from Hotel Management
24 Nov 2024 by Carlo - Guest Relation Manager, Hotel Management
Thank you for your Feedback.We are waiting for you again in our Hotel Fiume Roma.
by A verified traveler
Posted 31 Oct 2024
Place was great but non of the benefits you mentioned did I receive
Comment from Hotel Management
17 Nov 2024 by Carlos - Guest relation Manager, Hotel Management
Mr Jose, thank you for your feedback, we look forward to seeing you again at Hotel Fiume.
by A verified traveler
Posted 8 Oct 2024
The hotel is located 20' waling distance from the Termini and another 25' walking to the monuments (Spanish steps and Fontana di Trevi). You will find dinner options around the hotel. The day we arrived Carlos was at the front desk and he was very welcoming, he offered an upgrade to the room we had booked and gave very useful recommendations. It was very nice to meet him! We loved the hotel after that warm reception. The room was clean, the bed comfortable, bathroom updated and clean and we had even a balcony. The whole experience was very good and we would repeat without hesitation.
Comment from Hotel Management
12 Oct 2024 by Carlos - Guest relation Manager, Hotel Management
Dear Martha, Thank you for your wonderful Feedback.We are very happy that you appreciated the effort that your staff makes for our dear customers.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
12 Oct 2024 by Carlos - Guest relation Manager, Hotel Management
Dear Sherry,Thank you for your Feedback.We are waiting for you again at Hotel Fiume.
by A verified traveler
Posted 29 Sep 2024
The staff was very friendly and the room was wonderful. We had a balcony on the water with a view. It was clean and updated and was a nice experience. I would definitely recommend this hotel. We had a car and the staff parked it for us. Very steep getting in and out so they didnt hesitate to do it for us.
The BEST breakfast Ever!! On the terrace overlooking water view. Tons of pastries, Eggs, Bacon, Cappucino. We had no complaints about this hotel
Comment from Hotel Management
12 Oct 2024 by Carlos - Guest relation Manager, Hotel Management
Dear Terry,Thank you for your wonderful feedback.It was great to have you as a guest.We look forward to seeing you again at Hotel Fiume.
by A verified traveler
Posted 11 Sep 2024
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Comment from Hotel Management
12 Oct 2024 by Carlos - Guest relation Manager, Hotel Management
Dear Xionghui, Thank you for your wonderful Feedback.We are waiting for you again at Hotel Fiume.
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
12 Oct 2024 by Carlos - Guest relation Manager, Hotel Management
Mehmah, Thank you for your wonderful Feedback.We are waiting for you again at Hotel Fiume.
by A verified traveler
Posted 6 Sep 2024
This place is awesome, its tucked away in a neighborhood in the main part if Rome and as long as you are ok with 20-40 minutes walks (2 km - 5 km)… you can pretty much walk to any place within an hour. If you are not a walker, you can easily access the metro train or the bus. The AC isn’t as good as I would have wanted, but honestly that is just me being used to American AC, I have been all over Europe and for what they are used to when it comes to ACs - it is totally fine.
The staff are also all very kind and helpful with any questions you may have or anything you might need.
Comment from Hotel Management
8 Sep 2024 by Guest Relation Manager. Carlos, Hotel Management
Thank you for your Feedback, and for taking the time to share your thoughts. The management and all the staff thank you.
