Ratings based on 41 Verified Reviews

2.8 out of 5
60% of guests recommend
3.0 Room cleanliness
3.0 Service & staff
2.4 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Nov 2018 on Hotels
Everything in general was good. Friendly staff, spacious clean room with en suite, well heated. The wifi was occasionally poor, and the walls are a bit thin, but I'd definitely stay again. In fact, I've continued my stay!
1 out of 5
by A verified traveler

Posted 1 Sep 2018
Bed bugs! I am covered in itchy bites! No apology or refund offered. And yes it was real bed bugs, not just a random bug. There were tons of them in all 3 beds
3 out of 5
by A verified traveler

Posted 9 Nov 2017 on Hotels
The room was well heated and had perfect wifi. It's a shame they crammed two double beds in the room as this meant I had to shuffle between bed and wall to get from one side of the room to the other.
1 out of 5
by Palmas from old Ukraine

The worse experience ever had

Posted 30 Jun 2017 on Hotels
There was in description, if you came after 9pm you can take the key in the alternative location. We arrive at 9:45pm. Called to the attached in the order phone. No answer. The guest of the hostel opened me the door and I find emergency No. I called and the man said, nothing to do because the alternative location closed at 10pm also. And here starts the saga with hotelcom customer service. 3 hours !!! I was spoken with 4 !!! representatives , one after another asked the same question, put me on hold on 20-25 min go ask advise from supervisor.... I begged to cancel the order and I can order new one from the app. I was told it's impossible and they can arrange me new host. At the end they find me ibis hotel and I was promised to pay only the difference in the price.... but I was charged full twice .I am experienced semi-budget traveller never had so head ache before.
2 out of 5
by A verified traveler

Posted 8 Oct 2024
-der kontaktlose Checkin ist derart kontaktlos, dass man vorab keine Informationen erhält und bei Ankunft niemanden erreicht -alle Informationen waren ausschließlich auf Spanisch mit kaum entzifferbarer Übersetzung -Toilette war bei Ankunft defekt, als wir versucht haben den Inhaber der Umterkunft anzurufen wurden wir weggedrückt - die Dusche läuft nicht ab und flutet das gesamte Bad - alles ist feucht und schimmelt, die Badtüre ist auch so aufgeweicht, dass sie sich kaum mehr öffnen und schließen lässt - Der Schlüssel-Briefkasten zum checkout ist direkt neben dem Bett auf der gegenüber liegenden Seite der Wand, man hat also jedes mal fast einen Herzinfarkt sobald wieder ein Schlüssel darin landet
2 out of 5
by A verified traveler

Posted 18 Aug 2024
Para pasar una noche no esta mal y no repetir.
5 out of 5
by A verified traveler

Posted 28 Jul 2024 on Hotels
Hemos estado de pasada para pasar una noche ya que tenemos ke hacer un viaje largo y calidad precio muy bien
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Mar 2024 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Mar 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Feb 2024
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