Ratings based on 74 Verified Reviews

4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jun 2019 on Hotels
3 out of 5
by A verified traveler

Posted 23 Aug 2018
The customer service was terrible. I realized I'd booked for the wrong month and repeatedly tried to contact them (both by Expedia Message as well as their website's Contact Us link) and they never replied. So I blew $40 on this place. They only replied to me when I gave them a lousy 'how was your check-in' response to Expedia, then said they would take care of me -- and then ignored me again. I ended up with a reservation at Hostal Plaza Major, right in the middle of Old Town, and had a great time there instead.
2 out of 5
by A verified traveler

Hostal Review

Posted 1 Aug 2017 on Hotels
It is not worth the money.
4 out of 5
Recommended
for Everyone
by A verified traveler

Don't be put off by hostel like check in area

Posted 2 Oct 2016
Rooms are all newly renovated and hotel is good value. Good privacy and noise isolation from the main road
5 out of 5
by Daniel from San Juan, Puerto Rico

Great location, excellent service in budget

Posted 6 Jun 2016 on Hotels
High level of service and attention, is an small hotel with a big commitment to make your stay pleasant and comfortable.
5 out of 5
by A verified traveler

Great location, highly recommended

Posted 13 Apr 2016 on Hotels
Room was very comfortable, clean and a good size. Staff spoke basic english, but it was more than enough to understand what they were trying to say, and gave a good guide of Salamanca Location is about 25 minutes from Salamanca Station but 10 minutes stroll to the main attractions. Supermarket & Cafes literally on the doorstep
3 out of 5
by HYOJI from seoul

small room

Posted 10 Oct 2015 on Hotels
it's too small not only the room but also the restroom...
5 out of 5
by A verified traveler

Posted 7 Aug 2024
きれいでした!