Ratings based on 8 Verified Reviews

3.4 out of 5
100% of guests recommend
2.8 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Feb 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2023
1 out of 5
by A verified traveler from Ibiza

Posted 20 Feb 2020
The staff were awful, the place felt like it was closing down. The staff didn't speak any English and did not even try to communicate. The food was verging on inedible and I wouldn't serve it to my dog. The only person who should visit here is Gordon Ramsey on 'Nightmare Hotels' Definitely avoid this place at all costs
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2019
2 out of 5
by A verified traveler from Guatemala

Posted 30 Aug 2020
El paseo a la cararata vale la pena, pero las habitaciones huelen mal, al igual que las sabanas y almohada.
5 out of 5
by A verified traveler

Posted 3 Jun 2019 on Hotels
Al llegar al hotel no tenía información sobre nuestra reservación y tarifa. La tarifa publicada en la app no coincidió con la real, teniendo un costo más alto y con costo adicional por las actividades dentro de la reservanatural, lo cual no se menciona tampoco en la publicación. El lugar es increíble y tuvimos una buena estancia, de no ser por esa falta de información en la publicación.
1 out of 5
by A verified traveler

Overbooking de reservaciones

Posted 27 May 2019 on Hotels
Nos cancelaron la reservación hecha en hoteles.com
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