Ratings based on 174 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Dec 2024
Great access to Omiya station and surrounds. Hotel looks great and rooms are well appointed.
Comment from Hotel Management
22 Dec 2024 by レフ大宮byベッセルホテルズ 坂本, Hotel Management
Thank you for staying at REF Omiya by Vessel Hotels.We would also like to thank you for taking the time to leave a review.Our hotel is about a 3-minute walk from the east exit of JR Omiya Station, and since the Shinkansen line is also there, we have received positive feedback from our guests, who use the hotel for business and sightseeing.You can walk to Musashi Ichinomiya Hikawa Shrine and Omiya Park from the hotel.Also, if you take the train, there are many facilities within a 20-minute distance, such as the Omiya Bonsai Art Museum, the Railway Museum, and Cocoon City.There is a neighborhood map on the right side of the entrance to the hotel. This map lists restaurants and tourist spots recommended by our staff. If you are interested in a place, you can quickly search for it using the QR code. We hope you will check it out when you visit again.We will continue to strive to provide services that satisfy our customers, so please use REF Omiya by Vessel Hotels when you visit Omiya. All our staff look forward to seeing you again.
5 out of 5
by A verified traveler

Posted 26 Nov 2024
overall amazing place and had a wonderful stay!!!
Comment from Hotel Management
27 Nov 2024 by レフ大宮byベッセルホテルズ くちこみ担当, Hotel Management
Mr. Kyara MaeThank you very much for staying at Ref Omiya by Vessel Hotels.We would also like to thank you for taking the time out of your busy schedule to write a review.Thank you very much for your wonderful compliment.We will continue to aim for services that will satisfy our customers, so when you come to Omiya, please use Ref Omiya by Vessel Hotels.All the staff are looking forward to using your service again.Ref Omiya by Vessel Hotels Omori
5 out of 5
by A verified traveler

Posted 7 Nov 2024
clean, comfortable, close to train station, close to restaurants,
Comment from Hotel Management
22 Nov 2024 by レフ大宮byベッセルホテルズ くちこみ担当, Hotel Management
Thank you very much for using Vessel Hotels Ref Omiya.We are very happy that you enjoyed your stay with us.We look forward to welcoming you again when you come to Omiya.
4 out of 5
by A verified traveler from Bermuda Dunes

This traveler left a rating score only Posted 1 Sep 2024
5 out of 5
by A verified traveler

Posted 5 Aug 2024
Safe and clean although the room are tiny it’s workable.
4 out of 5
by A verified traveler

Posted 4 Aug 2024
It’s all fine but it’s so far the station
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 24 Jul 2024
Close to the station. Nice and clean and good sized rooms
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 6 Jul 2024
The is an excellent new hotel with helpful staff and well appointed facilities. Both the public areas and the room are beautifully appointed and well designed. The large hot pool and sauna were a great place to relax at the end of the day. The location is very convenient and close to Omiya Station. The breakfast buffet is outstanding and very reasonably priced.