Ratings based on 94 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
If you want to save money, this is the place
Posted 27 Feb 2020 on HotelsI came with my husband and our 9 year old. The room was big enough. I like that housekeeping was daily. The place was fantastic. The only problem I had was the internet and the TV. We cannot access internet in our rooms and the TV is not clear.
by A verified traveler
Posted 29 Sep 2019
Location is great. Area is not far from the beach and the stores. Love the quietness of the area and staff give great customer service.
by A verified traveler
Posted 20 Sep 2019
It's location is convenient.... Not far from the beach and stores.
by A verified traveler from Washington
Posted 1 Aug 2018
Affordable option to beach Hotels. Comfortable, no frills kinda place. Close to the Shack for breakfast and lunch (best place on the island) Naked Fish for dinner. Fantastic helpful staff!
Recommended
for Everyoneby A verified traveler from cnmi
location is convenient to my board meeting venue.
Posted 26 Jan 2018
Pros: The front desk staff are very accommodating.
Cons: replace the old refrigerators, cushion for couches, upgrade beddings and scrub the floor and the bathroom ceramics. replace bath tub with rusts.
Location: Location is close to public safety office, shopping center & other major hotels and the beach.
I have always been staying in this hotel but never I the room I was placed last night.
The room is just nothing compared to other rooms I had stayed in before.
The room smelled bad.
There is spider webs on the wall just next to the TV screen.
The closet was dusty.
while the refrigerator worked parts of it are comin off.
The cushion for the long couch was just filled stains.
The floor was dirty.
After 15 minutes in the room I couldn't stand it and had to just go to the front desk and asked the lady on duty if she could give me a sanitizing spray i.e. Lysol or alcohol, but there was none. she gave me a small bottle of Chamomille Pillow spray and said that is all she has. so I was too tired n just wanted to shower and rest. I took the spray and sprayed the whole room to the point where I had to open the entrance door of the room because the sliding door at the back side of the room wouldn't open.
I have always stayed in this hotel but never in this room. So I do recommend this hotel but not this particular room unless the owns does something about the uncleanliness of the room and the couches.
Thank you
Recommended
for Everyoneby A verified traveler from Tomah, WI
Great Place.
Posted 17 Jan 2018
Pros: Service, amenities, and so much to do for a tourist.
Location: Go to the beach, head downtown, meet new friends that will feel like family.
A Hotel right near the beach and not to far away from doing so much.
by A verified traveler
Posted 6 Jul 2017 on Hotels
Location was great for what our trip was meant for. Staff was friendly. Coffee and breakfast was good and reasonably priced. Room does need updating. Beds, decor and fixtures all need updating. We were not expecting anything extravagant but when the towels and shower curtain have stains, it's time to change it out. Fixtures in the bathroom also need updating. Wifi was not available in the room. You may access it in the lobby,however, when everyone is trying to do the same thing there is no point. But the air conditioning worked great!! Which I was grateful for this time of the year.
by Antonio Maria
Affordable, no-frills, friendly hotel
Posted 29 Jun 2017 on HotelsAffordable, no-frills hotel. Whatever shortcomings it has facilities-wise are more than made up by its very friendly and hard-working staff. Stayed 8 days.
by A verified traveler
How I saw it
Posted 19 May 2017 on HotelsI love Saipan! I didn't care for this hotel. First of all they posted a non working number online so there was no way of contacting them. I checked into a "non-smoking" room, although it smelled like a cigar bar it was so awful! The AC should be turned on for an arrival room, I walked into a sauna! The shower was...ugh! This place need to be fully renovated and upgraded. The staff were kind and friendly but could use some customer service lessons. Wifi was terrible I had to go to the lobby where it is oven hot just to send emails!
by Irina
Posted 20 Mar 2017 on Hotels
Staff is very friendly and helpful, the room is spacious, but the furniture shabby and broken. On the first day we found a leaking sink tap and shower hose. On the second day they replaced it all with new stuff. Bed linen was never changed, sometimes we had to ask for the 2nd towel. Toiletries are on request only, bring your own!
And stay in the new wing only and make sure you get what you've paid for! E.g., they tried to put us in a singe bed room while we paid for 2 double beds.
