Ratings based on 101 Verified Reviews
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Jan 2020
The room had stinky smell that smelled like maybe the toilet was not sealed properly. Also there was a sign that said not to put toilet paper in the toilet, so I I think the toilet was the culprit. Welcome to the third world.
by A verified traveler
Posted 9 Jan 2020
Air con don’t work, not a clean room, staff not responding, it’s Hunted place .
by A verified traveler
Posted 14 Jul 2019 on CheapTickets
The electronic charging system was good. Cuz there was many output holes.
by A verified traveler from hagatna, Guam
Posted 18 Dec 2018
I recommend this Hotel the room are so clean and the most important that all staff even the housekeeping is very hospitality. The room lock feel me that you are very safe...
by A verified traveler
One of the worst I’ve ever stayed at.Saipan Galler
Posted 11 May 2018 on Hotels There was dirt on the walls and the bed was hard as a rock,. The shower had a strong smell of sewage coming up from the drain .The bathroom sink leaked all over when you turned it on.Television has five channels, to Chinese, one green, one Japanese and one English. And all of these are simply taped on a 2 Hour Loop . One of the worst I’ve ever stayed at.
by A verified traveler
Safety is an issue
Posted 7 Sep 2017
Cons: Hotel staff needs to wear a uniform.
I'm one for hotel on a budget but this hotel did not live up to that. The air conditioning smelled like mold, used slippers, shampoo, and conditioner are provided for guests, and you aren't supposed to flush toilet paper down the toilet. But above all, I worried about my safety. The day I checked in, a man was sitting in the lobby. When I got my key and opened the elevator, he ran up the stairs. Worried about my safety, I waited downstairs for him to come back down, which was about ten minutes later. I took a picture of him and was told he's hotel maintenance. Two days later around midnight, my husband was standing near our hotel door and someone tried to open it from the outside. When he opened the door, it was that same man. When I checked out, I told the front desk attendant about my experience and suggested they wear uniforms or at least a pin that shows they are hotel staff but under no circumstances should they attempt to open a door so late at night when they know the guests are in the room. If safety is a concern when you travel, do not stay here.
by A verified traveler from t
Hotel needs an upgrade
Posted 9 Jul 2017Challenging. Bed is hard, parking space is very limited, no balcony, staff wasn't has much help. Cable tv was only in Asian languages
Comment from Hotel Management
15 Jul 2017 by Luz, Hotel Management
Thank you for letting us know. We will look into this matter and fix the problem. Thank you for staying with us.
by A verified traveler
Posted 16 Jun 2017 on Hotels
Very good location! But no hot water for shower
Comment from Hotel Management
15 Jul 2017
Thank you for your comment. There is actually hot water, I dont know why you cannot use it but we will look into this matter. Thank you for staying with us.
by Julie
Posted 22 May 2017 on Hotels
The front Desk Clerk Evelyn who works on the grave yard shift was very helpful and tried her best to accommodate our stay. She went above and beyond to make our stay a pleasant one. The other staff was okay.
Comment from Hotel Management
15 Jul 2017
Thank you for your comment and thank you for staying with us.
by Moises
About this hotel
Posted 25 Apr 2017 on HotelsIt was good to stay in this hotel and their staff were so accommodating and friendly
