Ratings based on 156 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Perfect
Posted 20 Mar 2022 on HotelsWe had a great time at Les Cayalines. Perfectly located, close to a beautiful beach, with easy parking. The rooms are pretty large with a nice outdoor balcony/kitchen with everything you need to cook. Staff is very helpful. Very pleased with the whole experience.
by A verified traveler
Middle of nowhere
Posted 8 Jan 2020 on HotelsHotel with only the bare minimum of facilities. No bar or restaurant in the middle of no where. You need a car if you stay here. Staff very friendly and helpful, but that doesn’t change the location. I never been to a hotel that charges for toilet roll or housekeeping before.. first for everything I suppose! What you save on the price of the hotel you will spend that and more on taxis and going out to buy food !
by A verified traveler from Toronto
Posted 26 Dec 2019
Very friendly people and very accomodative. The rooms were good and the beach next to it was amazing
by A verified traveler
Great place to stay!
Posted 5 Apr 2019 on HotelsThis is definitely the place to stay in Martinique! The staff were so helpful - arranging trips, etc.
The room was lovely and clean, newly decorated. Spotless! Can't fault the place.
by A verified traveler
stellar
Posted 21 Jan 2019 on Hotelsgreat staff, beautiful pool, beach access, and good location to other beaches.
by A verified traveler
Five Star Review of Three Star Residence
Posted 5 Jan 2019 on HotelsWe are a family of four, with girls of 10 and 16. We scheduled three nights and ended up arriving later than the posted arrival time of 7 pm and were worried that someone would be at reception after our phone call went unanswered. Fortunately, Gwladys responded by email that arriving at 8 pm would be “no problem”. Her thoughtful approach to customer service along with the other ladies in the reception area was a winning formula for Residence Les Cayalines. English is clearly not the first language for the ladies, but they all tried and their responsiveness was exemplary. The breakfast staff was equally up to the task, providing a great morning experience, with fresh fruit, baked goods and local coffee, also providing baguettes and cold cuts for lunch to go. The facilities were touch dated but everything was clean, functional and well-situtated. Lack of a strong WIFI signal was the biggest negative for the kids. The pool and garden areas were a delight. A short walk on the well built path through the jungle revealed an amazing, seemingly undiscovered beach, that is well worth a few hours discovering. The complex is easy to get to and close to the restaurants of Saint Luce. The reception ladies were full of great recommendations for beaches (Anse Figuier!) and places to visit. For that reason, we give this 3 star residence a 5 star review!
by A verified traveler
New Year’s Eve at les cayalines
Posted 4 Jan 2019 on HotelsIt was a beautiful place. Very clean and comfortable. We had a little difficulty with the air conditioning in one of our rooms but it was the last night so we didn’t complain. Best part was the front desk staff. Gwladys stayed late the first night to welcome us because our plane was delayed. So kind of her. Every question asked from helping to make a phone call, mailing post cards, getting us snorkeling equipment, and finding a doctor open on New Year’s Day was handled with loveliness , professionalism and courtesy. They were the nicest ladies. Would definitely stay there again. He beach was lovely and the oool was great. Breakfast was delicious. Everything very nice
Recommended
for Everyoneby A verified traveler
Nice "apartment" type hotel
Posted 27 Apr 2018 on OrbitzThis hotel was by the beach. To get to the beach you just walked down a wooden boardwalk, about one block or two length. The beach was quiet and beautiful. There were plenty of palm trees if you wanted a shady area. The hotel was a little like an apartment. You need to bring some of you own supplies. They start you off with toilet paper, soap, small package of dish soap. But, if you are staying a week you will need to buy more. They did sell toilet paper for 50 cents in the office, so that is convenient. We really enjoyed the hotel. The room was clean and pretty comfortable (the pillows were a little flat for my taste.) We had an outdoor kitchen, which was nice to prepare breakfast and have coffee. Just don't make a mistake of leaving food out. I left a tomato on the counter, and the birds enjoyed themselves. The manager greeted us when we arrived, and showed us around the apartment. She was very nice and helpful. They have a great system in the office. You can leave food or any supplies you bought, that you didn't use, and you can also take what you need. We took some olive oil and salad dressing. This was convenient, because we didn't need to purchase. When we left we put it back in the supply area. I would definitely stay at this hotel again. The location is very nice and close to several areas we wanted to visit. And, the price was very low for what you get.
by A verified traveler from New York
Mixed feelings
Posted 25 Mar 2018Well situated, clean with beach access from hotel. Lovely kind & efficient staff. Our room hat cute kitchenette with garden view. However, overpriiced (US$150/night) for what was on offer. Had to pay for more than the one tiny roll of toilet paper provided. Bathroom in particular a problem. Sewer pipes visible, hence room turned into an echo chamber of bathroom activities of our upstairs neighbors. And surely having to lock yourself into the room - and removing the key to turn on the electricity- is a fire hazard?? Decent, but different than US standards, particularly given the price point.
Recommended
for Everyoneby A verified traveler from Australia
Quiet and Relaxing
Posted 27 Jun 2017
Location: Plenty of beaches nearby of course, but I definitely recommend hiring a car if you're staying here for more than a few days
Well I didn't get to see much as had to work a lot, but it's a quiet location, with beaches very close. The room itself is equipped with a kitchen which was great, but be aware that it will cost 50 Euros to get a taxi to nearest supermarket, although there is a smaller shop about 30 minutes walk away if you're keen on walking, just to buy the basics. The staff were great I thought. I couldn't speak more than 7 words in French and one of the reception girls couldn't speak much english, but she was very patient with me and helpful :-) Overall a good value place to stay, especially if you just want to relax, but if you have business to do like I did then the internet is reliable too
