Ratings based on 1,584 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
It was ok
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Camille, Hotel Management
Bonjour Michel,Nous vous remercions d’avoir pris le temps de répondre à notre sondage à la suite de votre récent séjour à l'Hôtel Québec Inn.Nous avons été honorés de vous accueillir. Nous avons pris note de vos réponses, elles nous seront utiles à l’amélioration constante de nos services.Nous sommes sincèrement désolés que votre séjour n'ait pas été à la hauteur de vos attentes.Sachez que nous prenons à cœur les rétroactions de nos clients et que nous nous mobilisons pour constamment améliorer l’expérience que nous offrons à notre clientèle. Nous espérons vous accueillir à nouveau lors de votre prochain passage dans la Ville de Québec.Cordialement
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Camille, Hotel Management
Bonjour Louis,Nous avons été ravis de vous compter parmi nous lors de votre dernier séjour à l’Hôtel Québec Inn et apprécions que vous ayez pris le temps d’évaluer notre établissement.Au plaisir de vous accueillir à nouveau à lors de votre prochain séjour dans la magnifique ville de Québec!
by A verified traveler
Posted 14 Nov 2024
Very good place
Comment from Hotel Management
18 Nov 2024 by Camille, Hotel Management
Dear Nureidys,Thank you for staying at Hotel Quebec Inn and for taking a moment to rate your experience.We are looking forward to welcoming you again.Have a wonderful day.
by A verified traveler
Posted 4 Nov 2024
lighting in suites was low -
Comment from Hotel Management
6 Nov 2024 by Camille, Hotel Management
Dear Pierre, Thank you for taking the time to complete our survey following your recent stay at Hotel Quebec Inn.Please know that we take our guests' feedback to heart and are constantly striving to improve the experience we offer our guests. Your comments will be shared with management to ensure the necessary follow-up. We look forward to welcoming you again the next time you visit Quebec City.Best regards,
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Camille, Hotel Management
Bonjour Mehul,Merci d’avoir séjourné à l'Hôtel Québec Inn et d’avoir pris un moment pour évaluer votre expérienceNous espérons vous accueillir à nouveau.Bonne journée!
by A verified traveler
Posted 1 Nov 2024
Very close to the airport and a short drive to the port, we had a late flight that was delayed and the night clerk assured me check in would be no problem even though it was after midnight!
Comment from Hotel Management
1 Nov 2024 by Camille, Hotel Management
Dear Angela,Thank you for staying at Hotel Quebec Inn and for taking a moment to rate your experience.We are looking forward to welcoming you again.Have a wonderful day.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Camille, Hotel Management
Bonjour Eric,Nous avons été ravis de vous compter parmi nous lors de votre dernier séjour à l’Hôtel Québec Inn et apprécions que vous ayez pris le temps d’évaluer notre établissement.Au plaisir de vous accueillir à nouveau à lors de votre prochain séjour dans la magnifique ville de Québec!
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Camille, Hotel Management
Bonjour Mélanie,Merci d’avoir séjourné à l'Hôtel Québec Inn et d’avoir pris un moment pour évaluer votre expérienceNous espérons vous accueillir à nouveau.Bonne journée!
by A verified traveler
Posted 27 Oct 2024
Staff extra friendly
Downfall they only clean room every 3 days
Very disappointing for guest staying 2 days
-not acceptable for a high class establishment
Comment from Hotel Management
29 Oct 2024 by Camille, Hotel Management
Dear Marcel, Thank you for taking the time to complete our survey following your recent stay at Hotel Quebec Inn. We were honoured to welcome you. We have taken note of your feedback, which will help us to constantly improve our services. We are sincerely sorry that your stay has not lived up to your expectations and that you were unable to get the rest you desired.Please know that we take our clients' feedback to heart and that we are constantly striving to improve the experience we provide to our guests. Your comments have been sent to the management of the concerned departments, as we are always vigilant about points that can be corrected.We look forward to welcoming you again the next time you visit Quebec City.Best regards,
