Ratings based on 153 Verified Reviews
4.2 Room cleanliness
3.7 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024 on Orbitz
A very nice, relaxing vacation spot for my family. The beaches were great and our room had a gorgeous view. The staff was beyond friendly and helpful. The gentleman who checked us in, Rudy, was especially friendly and helpful. He made sure we had everything we needed
by A verified traveler
Posted 19 Nov 2023
I really love the location, the site is beautiful, the staff was amazing, friendly and very helpful. The breakfast was a dream, very good and complete. A big thanks to Rudy who make our stay perfect. I will definitely come back. Thank you all for our exceptional holidays.
by A verified traveler
Posted 8 Jul 2023
Nice place especially for families but the complex needs some renovation, it's dated. The breakfast is expensive 18 euros per adult (half price for the children under 12), it's too much for families with 2 or 3 children/teenagers. The kitchen outside is a nice idea but the dishes should be kept in a closed shelf....ours wasn't so we almost didn't use it. Overall, a good experience.
by A verified traveler
Posted 7 Jan 2023
Several days notice given that I couldn’t stay because of flight cancellations but no refund offered - they pocketed full amount. Be careful.
by A verified traveler
Posted 12 Jul 2022 on CheapTickets
It is a wonderful place and I really appreciate the spa section and the pool. But my experience in the balaou wasn’t great. The service was wonderful but the meal wasn’t at all. And for the room there was no iron. the two twinbed put together wasn’t a great idea and the check in was done with two hours late
by A verified traveler
Posted 7 Mar 2022
Property well positioned but the infrastructure need a bit of up lifting
by A verified traveler
Posted 26 Feb 2020
The staff is friendly
The buffet is really good
We have to spend a lot of money for activitie
by A verified traveler from Massachusetts
Posted 4 Jan 2020
It was beautiful. I don’t speak French ..so communication was difficult
by A verified traveler
Posted 29 Jan 2019 on Hotels
by A verified traveler from Washington DC, USA
Posted 16 Jan 2019
The whole environment is Clean, rejoiceful, quiet and staffs are very professional, diligent and courteous. THe food are exquisite, tasty and healthy. The only thing that I would suggest to add is the (Cart service) from the reception desk to the room up the hill to hep with ehe luggage if you arrive at night else it was a glorious and wonderful location to spend your vacations. Definitively a A++ residence hotel in between your dream vacations and the nature and the sea
