Ratings based on 610 Verified Reviews

4.0 out of 5
68% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 27 Nov 2024
It is an older hotel but very nice. The outdoor spas were not all working properly but I like the idea of them being only for two people at a time. The TV set did not work properly. We didn't bother with it. We did not use the indoor pool as it was unusually hot in that room. It was empty the two times we checked it out. There is an indoor spa next to the pool area that is in a very awkward place. Set in a corner next to a door leading to to the outdoor spas. No privacy at all as people were walking by. It is very difficult to enter it as well. Steps were needed to hop into it but they are in the way of the people walking by. No one used it.
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Really wonderful staff. Lovely, spacious room with spectacular view overlooking the lake. Extremely clean, average decor- nothing fancy -but cozy and with all the perks like spa tub, gas fireplace, mini fridge, microwave, large TV with Netflix included, safe, Keurig, meditation speakers beside the bed and more. Good soaps/shampoos and ample amount of towels. I paid more than was advertised, but they upgraded me to the deluxe room and it was worth it. Overall very much recommend.
4 out of 5
by A verified traveler

Posted 14 Oct 2024
Dear owner sent me to a closed restaurant. We were only looking for a place to sleep so we would not use any of the other facilities
Comment from Hotel Management
17 Oct 2024 by Réception, Hotel Management
Hello, thank you for your reply, it is a beautiful place to sleep, and we hope to see you again to enjoy our swimming pool and spa facilities, we suggest several restaurants less than five minutes from the hotel but you must make the reservations yourself, if it is possible for us we can also reserve a table for you, we will be happy to assist you
5 out of 5
by A verified traveler

Posted 14 Oct 2024
Toujours excellent!
Comment from Hotel Management
17 Oct 2024 by Réception, Hotel Management
Merci Merci Merci, il faut dire que votre passage chez nous est toujours agréable de manière réciproque
1 out of 5
by A verified traveler

Posted 12 Oct 2024
No
Comment from Hotel Management
12 Oct 2024 by Réception, Hotel Management
Désolé que vous n'ayez pas apprécié votre séjour, nous vous souhaitons une heureuse action de grâce.
4 out of 5
by A verified traveler

Posted 6 Oct 2024
.
Comment from Hotel Management
9 Oct 2024 by Réception, Hotel Management
Merci pour vos étoiles, tenez vous à l'affut pour nos nouveautés! Au plaisir de vous recevoir à nouveau
4 out of 5
by A verified traveler

Posted 15 Sep 2024
Cet établissement a vécu de meilleurs jours et des rénovations s'imposent. Toutefois, le personnel (et une note spéciale pour William) sont très accueillants et serviables. La propreté des lieux est aussi impeccable.
Comment from Hotel Management
16 Sep 2024 by Réceptionniste Williams, Hotel Management
Bonjour Ms. Delphine, nous apprécions votre commentaire et nous verrons a remédier a la situation.Merci et bonne journée.
3 out of 5
by A verified traveler

Posted 3 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Réceptionniste Williams, Hotel Management
Bonjour Mr. Rejean, nous apprécions votre note.Merci et bonne journée.
5 out of 5
by A verified traveler from DDO

Posted 2 Sep 2024
Staff are so friendly Quiet and so relaxing The suite room is very nice and has its private jacuzzi Everything was just perfect
Comment from Hotel Management
11 Sep 2024 by Réceptionniste Williams, Hotel Management
Hello Miss Lilian, we are glad that you had a good time. We appreciate your comment. Thank you and have a nice day.
4 out of 5
by A verified traveler

Posted 30 Aug 2024
Comment from Hotel Management
1 Sep 2024 by Réceptionniste Williams, Hotel Management
Bonjour Mr. David, nous apprécions votre note.Merci et bonne journée.