Ratings based on 355 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
It was a terrible experience. There was a massive leak from the ceiling anytime upstairs neighbor showered. Save your money on these over priced rooms.
Comment from Hotel Management
10 Nov 2024 by Lorraine, Hotel Management
Thank you for sharing your experience Mr. Sean and Mrs. Balmes. We are truly sorry that you had this kind of inconvenience. It would have been desirable to report the situation to us from the beginning and we would have made sure to remedy the problem, or even offer you another room to make your stay more enjoyable. We are always open to constructive comments. We are busy renovating the Motel des Pentes. The plumbing indeed requires a lot of attention considering its venerable age ;). Hoping to see you again anyway! :0)
by A verified traveler
Posted 7 Nov 2024
It was clean but the photos Don't match the reality The place needs a paint job. the room is ok nothing more.
Comment from Hotel Management
10 Nov 2024 by Lorraine, Hotel Management
Thank you Mr. Gilbert,Indeed the cleanliness of the rooms and the comfort of the beds are very appreciated by our customers. And yes, you will be happy to learn that we are renovating and refreshing the Motel des Pentes. Step by step, because indeed it needs a lot of love. Looking forward to welcoming you again :-)
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Lorraine, Hotel Management
Thank you Kony for your appreciation. If you were to come back to visit us, do not hesitate to let us know what we could correct to improve your stay. We are committed to making all the improvements that Motel des Pentes requires. Being the oldest hotel building in St-Sauveur, we are undertaking to restore it gradually, to the delight of our customers :0)We look forward to welcoming you again!
by A verified traveler
Posted 26 Oct 2024
Il manquait l’arrangement dans la salle de bain! Sinon, tout était OK!
Comment from Hotel Management
27 Oct 2024 by Lorraine, Hotel Management
Bonjour Alice,Merci pour votre appréciation et commentaire :0)Au plaisir de vous accueillir à nouveau!
by A verified traveler
Posted 26 Oct 2024
Excellent reception, nice, clean and comfortable room.
Overall exterior looks very tired.
Comment from Hotel Management
26 Oct 2024 by Will, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Will, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 20 Oct 2024
Will stay again InshaAllah
Comment from Hotel Management
21 Oct 2024 by Lorraine, Hotel Management
Shukran Izhar!شكرا ازهار!ونحن نتطلع إلى الترحيب بكم مرة أخرى!Thank you Izahar!We look forward to welcoming you again! :0)
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Lorraine, Hotel Management
Merci Edmond!Au plaisir! :0)
by A verified traveler
Posted 10 Oct 2024
Good beds but the hitel needs an update both interior and exterior
.
Comment from Hotel Management
13 Oct 2024 by Lorraine, Hotel Management
Hello Marilyn,Thanks for your comments. We are currently in the process of renovations. We are putting all our heart and time into it. Take care of yourself and take good care of you! :0)
by A verified traveler
Posted 7 Oct 2024
I would stay there again' Good location.
Comment from Hotel Management
7 Oct 2024 by Lorraine, Hotel Management
Hello Harold,Many thanks!Take care et see you again :0)
