Ratings based on 150 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Leider keine Pool-Handtücher.
by A verified traveler
Posted 25 Jul 2024 on Hotels
We really liked the location, not even 5 mins by walk from the beach. The hotel is clean and out room has it's own small kitchen, fridge and outside sitting. Parking for free. Very satisfied
by A verified traveler
Posted 27 Sep 2022 on Hotels
Nice place and silent
Comment from Hotel Management
3 Oct 2022 by Bénédicte , Hotel Management
Dear guest, thank you for taking time to answer the questionnary, we look forward to see you again in our appart'hôtel, hope you had enjoy the beach and the destination, Best regards
by A verified traveler
Posted 20 Nov 2021 on Hotels
Great position, walking distance to the beach. Grocery store close by. The reception staff were friendly and very helpful.
by A verified traveler
Rude morning staff!
Posted 12 Dec 2018 on HotelsGreat check in. Lady was very nice. good parking.
Room sink was broken. It leaked water all over the floor!
we tried to tell the reception in the morning.
He was rude and swore at us. He did not understand a word of english, spoke only french and was very rude and arrogant about listening to the broken sink. he told us to F OFF!
Comment from Hotel Management
2 Mar 2020 by Bénédicte GILLET, Sales Manager , Hotel Management
Dear M.,
I'm deeply sorry to read your feed back concerning the issue for the sink. I'm also really surprised because all our staff is welcoming and never rude with clients, even if there can be misunderstanding, we never (never!) told clients to F.OFF.
Staying at your disposal for any further details,
Best regards,
by A verified traveler
A disappointing stay
Posted 11 Jun 2018We arrived at the hotel and was greeted by a friendly and helpful receptionist. We requested a room change and she assisted. Unfortunately the room had a foul/damp smell. This smell also came through when we turned the air-conditioner on. So we had to turn the air-conditioner off which made the room quite hot. Just before bed I went to the bathroom, switch on the light and was shocked to see cockroaches. I counted five small ones. We decided to pack up and leave the hotel immediately. We managed to get a room at another 3 star hotel down the road. The next day we went back to the hotel to inform them of this. They were understanding, apologized, but in the end only one night was agreed to be refunded to us between Expedia and the hotel even though we didn't spend any night there. We are still waiting on this refund.
Comment from Hotel Management
2 Mar 2020 by Bénédicte GILLET, Sales Manager, Hotel Management
Dear client,
Indeed we arranged with Expedia for the inconvenience during your stay.
Best regards,
by A verified traveler
Posted 27 Feb 2018 on Hotels
Friendly staff
Large comfortable room with self catering area
Adequate bathroom, shower in bath
Nice pool
Close to the beach
Comment from Hotel Management
2 Mar 2020 by Bénédicte GILLET, Sales Manager , Hotel Management
Dear Hannelie,
Thank you for your feedback concerning your stay,
I hope you enjoyed the rest of your trip in Reunion,
Best regards
by A verified traveler
Posted 15 Apr 2016 on Hotels
Convenient, practical accommodation that was well kept. Excellent for beach and local shops, both 100 yds. Air con was rather noisy but effective, Good kitchen area, that enabled most meals to be prepared easily, Service at reception was polite helpful.
by A verified traveler
Posted 6 Dec 2024
Am meisten hat mir der tolle Service an der Rezeption gefallen. Vielen Dank für die Bemühungen mir alles auf Englisch zu erklären. Außerdem lädt die Unterkunft zum Entspannen ein. Auch der Parkplatz ist super. Die Lage war sehr ansprechend. Supermarkt, Restaurants, Strand, alles in der Nähe. Die perfekte Unterkunft um auf Reunion ein paar entspannte Tage zu machen oder nach Aktivitäten sich zu erholen.
by A verified traveler
Posted 4 Oct 2024 on Hotels
Hôtel confortable et propre. Très bien situé a côté de la plage et en ville
